Mercedes-Benz of Sudbury

Dakota, Nick, Mike, and Johnny were great to work with. Made my experience very good. Made my experience very good. More

First a general compliment for the beautiful showroom, clean, comfortable waiting area, soothing music, low volume tv, cold/ hot refreshments, then there is the courteous and knowledgeable people. 🙏🏼 clean, comfortable waiting area, soothing music, low volume tv, cold/ hot refreshments, then there is the courteous and knowledgeable people. 🙏🏼 Mr. Herb Chambers, I will direct this to you, Not sure if you have time to read reviews, but certainly hope you somehow get your eyes on this Team. You can be very proud of the incredible dedicated Natick Team. I will start with my experience with Jonny, he was nothing but stellar, polite & knowledgeable. This young man knows the ins and outs of every detail and took his time to patiently explaining them, it was a lot to take in and extra time extended if I need it in the future. As for the rest of the team, I was courteously greeted and helped by Sharon at the front desk then directed to the sales team. Danny, Franco and Dakota, each individually showed class, respect and knowledge of the cars and services available. As for the finance department, well,….Mr. Kolls Oloko was thorough in explaining the ins & outs of the available extras for car & rim protection and took his time about the financials. Thank you to All. Mr. Chambers, in all, I walked away with The Best Car Buying Experience. I have already shared with many of my friends how the old Herb Chambers commercials used to get my attention, now I have experienced Mr. Chambers’ promise. 🙏🏼 Nothing like it! Thank you Natick Team, you all made spending my $$$$ easy & seamless !! 🫶🏻 See you around town . More

Johny was excellet explaining the different featurea of the car. He provided a helpful cheatsheet to make highlight key features. I received excellet service from him and Chris at the Mercedes dealership. the car. He provided a helpful cheatsheet to make highlight key features. I received excellet service from him and Chris at the Mercedes dealership. More

Buen servicio buen trato hacia las personas son los mejores sin duda exelente personal gracias mejores sin duda exelente personal gracias More

Really positive experience working with Jonny at Herb Chambers in Natick. The new Mercedes has so many new options and safety items that my time with Jonny was well spent. He went through everything from Chambers in Natick. The new Mercedes has so many new options and safety items that my time with Jonny was well spent. He went through everything from how to set my seats to how to use my back up cameras most efficiently. New cars are moving computers so it makes sense to have an expert on hand to help customers take advantage of all that the vehicle can do. More

Accounting only accept promotion coupons printed, not mentioned orally in the front desk, which is anormal. mentioned orally in the front desk, which is anormal. More

I can’t say enough positive things about my experience with Mercedes-Benz of Natick and all the help I received during my purchasing process and delivery process. Jonny Pham was excellent at explaining t with Mercedes-Benz of Natick and all the help I received during my purchasing process and delivery process. Jonny Pham was excellent at explaining the features of my new car. Howard Rosenberg has to be the best sales person I’ve ever worked with in the past. More

I’m writing about Mr. johnny Pham, the help I received from him today was 10 stars. I felt as though I was talking with a family member or a concerned parent. It was a v johnny Pham, the help I received from him today was 10 stars. I felt as though I was talking with a family member or a concerned parent. It was a very difficult situation I was in and johnny guided me through out and at the end he still called and check up to make sure all was well. Another 10 stars .. thanks again More

I had the privilege of working with Jonny Pham at Mercedes Benz Natick, and his service exceeded all expectations. Jonny meticulously guided me through every essential detail, ensuring that I felt co Mercedes Benz Natick, and his service exceeded all expectations. Jonny meticulously guided me through every essential detail, ensuring that I felt confident and even a bit "spoiled" as a new Benz owner. His ability to highlight the excellence of my car's design truly showcased his expertise and passion for the brand. Jonny's introduction was both natural and easy to understand, tailored specifically to my needs. His explanations made even the most complex features accessible and enjoyable. As a testament to his thoroughness, before my long drive to another state, Jonny helped me test the SOS call function and ensured my tire pressures were correctly set. I couldn't be happier with the orientation Jonny provided. His exceptional service made the experience of learning about my new Benz's fancy functions delightful. I wholeheartedly recommend Jonny Pham for anyone looking for an outstanding car buying experience. Thanks so much, Jonny Pham and Jay Tang! More

Great customer service from the sales team. Great experience and a god job done explaining the different options. Great experience and a god job done explaining the different options. More