Mercedes-Benz of Sudbury

Steve Boston went above and beyond with trying to get me my dream Mercedes! Jonnie Pham was tremendous in helping me understand how the vehicle works! my dream Mercedes! Jonnie Pham was tremendous in helping me understand how the vehicle works! More

Needed my Mercedes s550 checked out for check engine light, and loss of traction, at very short notice. Dan Kristoff in the service department was outstanding. Not only being able to accommodate my serv light, and loss of traction, at very short notice. Dan Kristoff in the service department was outstanding. Not only being able to accommodate my service request at short notice, but also in getting the issue resolved through insurance etc to get my car up and running with minimum down time. Courteous and professional and efficient. Outstanding service. More

Jonny, Vito and Yatin were great. I enjoyed my time and excellent service. Vito was great with paper work, everything was ready before we got there. Yatin was to the point, pleasant t I enjoyed my time and excellent service. Vito was great with paper work, everything was ready before we got there. Yatin was to the point, pleasant to talk with and very knowledgeable. Yatin and Vito even stayed behind late for us to get everything done and we didn't had to visit again. Jonny was awesome, he took time to explain and give us all the information about Vehicle as well as helped us to create accounts at ChargePoint and explained the vehicle in great detail. Jonny even took nice pic and short video with our new car. More

Jonny Pham was super friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. Keep up the good work the process very easy for me. I'll definitely recommend your services to my family and friends. Keep up the good work More

Jonny and Karsten are experts in the world of Mercedes! Karsten has been excellent navigating the sales process while Jonny was expertise in setting up the app and answering all of my vehicle functionality Karsten has been excellent navigating the sales process while Jonny was expertise in setting up the app and answering all of my vehicle functionality questions ensuring I was confident and prepared! More

Howard & Jonny were very helpful and thorough, patient, informative, knowledgeable through the beginning of purchasing and going over vehicle lesson very much appreciated and handled with the upmost profes informative, knowledgeable through the beginning of purchasing and going over vehicle lesson very much appreciated and handled with the upmost professionalism going above and beyond! More

Johnny & Howard are a dream team. They were excellent and was expert in every area. I like the ease at which they operate, not pushy, letting me decide for myself. They were responsiv They were excellent and was expert in every area. I like the ease at which they operate, not pushy, letting me decide for myself. They were responsive and very courteous—I wish all dealerships were like this but alas on MB can excel. I love my new car and all the features!! Big thank you to the team— Johnny Pharm, Howard, Kolls , Michael Y and Andrew T. I also liked the front desk, they were wonderful. More

Jonny was excellent to work with and extremely knowledgeable! I learned a lot from him about my new car. There are features I didn’t know existed until he pointed them out and I’ve been a Mercedes knowledgeable! I learned a lot from him about my new car. There are features I didn’t know existed until he pointed them out and I’ve been a Mercedes customer for over 15 years. He was very patient and professional. More

Will not be working with them in the future. Abdul Khalid when I brought my car in he was rude and disrespectful when I asked about detailed information of the service they did on my car. Abdul Khalid when I brought my car in he was rude and disrespectful when I asked about detailed information of the service they did on my car. More

Thank you so much to the NATICK team for everything. I appreciate Vito from the sales team who took his time to listen and provide knowledge on his inventory and what fit my needs. I also want to say th I appreciate Vito from the sales team who took his time to listen and provide knowledge on his inventory and what fit my needs. I also want to say thank you to Nick for really taking over for the financial representative who wasn’t very helpful presenting documents. A huge thank you to Johnny as well who truly taught me so much around the tips and tricks for my car and staying consistent with following up to ensure I didn’t have any further questions. Thank you all for making my experience so easy and fulfilling. More