Mercedes-Benz of Sudbury

Johnny was so helpful in getting me set up with my new car. The first time I met with him was a general overview and then I went back for a second time to get a more in-depth understanding of all the tech car. The first time I met with him was a general overview and then I went back for a second time to get a more in-depth understanding of all the technology. He spent plenty of time with me and I felt confident leaving there, he is so knowledgeable and he explains everything very well . Vito is a gentleman to deal with. He was patient with us as we came to our final decision and was very helpful in tracking down the car that we wanted More

Vito with his honest authenticy became a very instrumental on all the good things that happened up to the sale...Mercedes of Natick is in good hands with collaborators of this caliber... instrumental on all the good things that happened up to the sale...Mercedes of Natick is in good hands with collaborators of this caliber... More

Great news. Your beautiful Mercedes-Benz GLC43 Coupe just arrived. Please call me at your earliest convenience. Agent Charles Sir Charles made my car search ea Your beautiful Mercedes-Benz GLC43 Coupe just arrived. Please call me at your earliest convenience. Agent Charles Sir Charles made my car search easy and helped us focus and was a great success Loving my Mercedes. We went for a long ride 2 times with no pressure. The assisted driving feature in this car is phenomenal, the function is able to self drive with minimal hand touching the stearing wheel, changes lanes when flick on the signal He was patient and educated us on the vehicle and also scheduled us with the engineer Johnny who was also very patient and also focus on our safety as well Outstanding sales by both of them More

I purchased a 2021 GLA 250 on July 31. I traded a 2016 Audi, and the entire Experience was excellent! Rafaro, Vito and Bernard assisted me, and made the buying decisions simple. Nick and I traded a 2016 Audi, and the entire Experience was excellent! Rafaro, Vito and Bernard assisted me, and made the buying decisions simple. Nick and Vito Went out of their way to help get that car delivered to me on Monday night. They set me up with an appointment with Johnny, to learn the technology features in the vehicle. Johnny could not know more about that vehicle than he does! He was patient, went over every feature, and made sure I knew how to use the features available to me. His product knowledge is off the charts. If you were in the market for a Mercedes-Benz, either new or used, you could not find a better group of people than at Herb Chambers Mercedes. I couldn’t write this review without mentioning Sharon, the smiling face you see when you walk in the door. She is fantastic as well! More

Jonny & Steve Boston have been fantastic in my new purchase of my e class. Jonny excellence and patience was able to thoroughly explain the use and functions on how to operate my new technology with m purchase of my e class. Jonny excellence and patience was able to thoroughly explain the use and functions on how to operate my new technology with my wife and I and was able to make it understandable! More

Jonny is an amazing guy! !! Super detailed and very patient. He literally explained my car in simple terms and made me like the car more. Since i have been buying car, i have !! Super detailed and very patient. He literally explained my car in simple terms and made me like the car more. Since i have been buying car, i have never had this level of detailing about my car but Jonny literally gave my wife and I the best experience. Keep up the good work Jonny. The sky is your starting point👍🙌 More

Jonny was so helpful and knowledgeable! He virtually walked me through each step of re-paring my car and described everything in a way which was very easy to understand. He spent as much ti He virtually walked me through each step of re-paring my car and described everything in a way which was very easy to understand. He spent as much time as we needed to get this fixed, without rushing, and offered his personal number to follow up anytime with additional questions. He is really good at his job, and very passionate about it! More

The whole crew @MB Natick is phenomenal. I don’t usually write reviews but this experience deserved a stellar one. Never felt pressured. Came in knowing what I wanted and walked out with my I don’t usually write reviews but this experience deserved a stellar one. Never felt pressured. Came in knowing what I wanted and walked out with my dream car. Jonny was super knowledgeable and showed me new tech in my car that would have taken me ages to figure on my own. Gabriel was my sales agent and he delivered on his word and accommodated my request to get the car titled/registered in no time. Michael the sales manager and Kolls the finance manager worked closely with me on this as well and made it work. They just gained a new loyal customer. Wishing the whole team a seamless transition to your new state of the art facility in Sudbury!!! More

Jonny was fantastic. He was extremely knowledgeable and very professional. He explained everything we needed to know about the Mercedes & Me app and all the great feature He was extremely knowledgeable and very professional. He explained everything we needed to know about the Mercedes & Me app and all the great features it offers. He even was helpful in explaining some options on our vehicle and went out to the car to show us. He’s a great asset to your dealership. Leaned some helpful tips. I appreciate all his help. More

Jonny was so informative. Very patient explaining everything. Great attitude and friendly! Felt comfortable asking many questions and he would repeat anything I didn’t underst Very patient explaining everything. Great attitude and friendly! Felt comfortable asking many questions and he would repeat anything I didn’t understand! He’s a keeper, Mercedes Benz of Natick!!! More