Back

Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,868 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Boston Post Road Rte. 20

Sudbury, MA

01776

Directions

By Type

Showing 2,868 reviews

July 17, 2024

Will not be working with them in the future. Abdul Khalid when I brought my car in he was rude and disrespectful when I asked about detailed information of the service they did on my car. More

by John C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Sudbury responded

John, thank you for the review. I'm disappointed to hear about this experience and will make sure it gets addressed with the appropriate members of our team. I hope you'll consider giving us another chance in the future. Respectfully, Fahad Arshad - General Manager - farshad@herbchambers.com

July 17, 2024

Jonny was excellent to work with and extremely knowledgeable! I learned a lot from him about my new car. There are features I didn’t know existed until he pointed them out and I’ve been a Mercedes More

by Edchen78@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Torrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Sudbury responded

Ed, we're delighted to hear that Jonny provided such a knowledgeable and professional experience at Mercedes-Benz of Natick. Enjoy all the new features in your vehicle!

July 17, 2024

Johnny & Howard are a dream team. They were excellent and was expert in every area. I like the ease at which they operate, not pushy, letting me decide for myself. They were responsiv More

by mambosandra1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Torrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yousif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Sudbury responded

We're delighted to hear that Johnny, Howard, and the rest of our team at Mercedes-Benz of Natick provided such a positive experience. Enjoy all the features in your new car!

July 16, 2024

Thank you so much to the NATICK team for everything. I appreciate Vito from the sales team who took his time to listen and provide knowledge on his inventory and what fit my needs. I also want to say th More

by Eidalizfigueroa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Scherer
Jul 16, 2024 -

Mercedes-Benz of Sudbury responded

Eidalizfigueroa, we're delighted to hear that Vito, Nick, and Johnny made your experience at Mercedes-Benz of Natick smooth and informative. Thank you for sharing your positive feedback!

July 16, 2024

Jonny Pham and Charles Scrymgeour have excelled in facilitating the acquisition of my new Mercedes. Their professionalism, efficiency, and outstanding customer service made the entire process seamless More

by placrosse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

placrosse responded

I recently purchased a new Mercedes from Herb Chambers Mercedes of Natick, and I must say it was an outstanding experience. From the moment I walked in, the staff was exceptionally professional, knowledgeable, and attentive to my needs. They guided me through the entire process with ease, ensuring I was well-informed and comfortable with my decision. The dealership's commitment to customer satisfaction is evident in every interaction, making my car-buying journey truly enjoyable. I highly recommend Herb Chambers Mercedes of Natick to anyone looking for a seamless and pleasant car-buying experience.

Jul 16, 2024 -

Mercedes-Benz of Sudbury responded

Thank you for the great review for our team! We look forward to serving you again and hope you love the new ride! - Mercedes-Benz of Natick

July 16, 2024

This was the best car buying experience I’ve ever had! There was no pressure and I felt respected and comfortable there. Vito sold me my first MB- there was even a big red bow on it like you see on the c More

by Dawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blonde female at front desk (don’t know her name) was the friendliest or the women
Jul 16, 2024 -

Mercedes-Benz of Sudbury responded

Dawn, we're delighted to hear that Vito and the team at Mercedes-Benz of Natick made your car-buying experience so special! Thanks for sharing such detailed feedback and please don't hesitate to reach out if we can be of service again in the future. Until then, take care and enjoy your new vehicle!

July 09, 2024

My second car from this dealership. Had very good support from Chris in choosing the options and guiding us on the same. Nick was very supportive as well. Jonny went over the car featur More

by JJ T
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Scherer
Jul 10, 2024 -

Mercedes-Benz of Sudbury responded

Hi JJ! Thanks for your feedback! We're glad to hear Chris, Nick, and Jonny provided great support at Mercedes-Benz of Natick. We appreciate your patience with the registration plates and hope you enjoy your car!

June 29, 2024

Jonny, Vito were awesome and set us up with excellent service and I will highly recommend them to all new buyers More

by Gautam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Mercedes-Benz of Sudbury responded

Gautam, thank you for recommending Jonny and Vito! We're glad to hear you had an excellent experience at Mercedes-Benz of Natick. Enjoy your new ride!

June 28, 2024

Sara, Jonny and Yatin are great people to work with for my first MB purchase. More

by Hsuanyeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Prince
Jul 01, 2024 -

Mercedes-Benz of Sudbury responded

Hi Hsuanyeh! Thank you for leaving us this five-star review and kind words about Sara, Jonny, and Yatin from our sales team at Mercedes-Benz of Natick! We'll see you next time!

June 27, 2024

Jonny was very helpful! My experience was quick and concise, I received all the help I needed and more! More

by dillonsalminen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Mercedes-Benz of Sudbury responded

We're delighted to hear that Jonny provided excellent assistance and made your experience at Mercedes-Benz of Natick smooth and efficient. Thanks for sharing!

...
13
...