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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,868 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,868 reviews

August 01, 2024

Jonny & Steve Boston have been fantastic in my new purchase of my e class. Jonny excellence and patience was able to thoroughly explain the use and functions on how to operate my new technology with m More

by FaustoM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! We're delighted to hear that Jonny and Steve provided excellent service at Mercedes-Benz of Natick. Enjoy your new E-Class, and we're here if you need anything else!

July 30, 2024

The whole crew @MB Natick is phenomenal. I don’t usually write reviews but this experience deserved a stellar one. Never felt pressured. Came in knowing what I wanted and walked out with my More

by mirghani13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yousif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Mercedes-Benz of Sudbury responded

We're delighted to hear that Jonny, Gabriel, Michael, and Kolls made your experience at Mercedes-Benz of Natick exceptional. Enjoy your dream car and thank you for becoming a loyal customer!

July 29, 2024

Jonny was fantastic. He was extremely knowledgeable and very professional. He explained everything we needed to know about the Mercedes & Me app and all the great feature More

by Lynne N.
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Mercedes-Benz of Sudbury responded

Lynne, we're delighted to hear that Jonny provided such excellent service at Mercedes-Benz of Natick. Thank you for sharing your experience and kind words! Enjoy all the great features of your vehicle!

July 27, 2024

Jonny was so informative. Very patient explaining everything. Great attitude and friendly! Felt comfortable asking many questions and he would repeat anything I didn’t underst More

by mariannelinder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Jul 27, 2024 -

mariannelinder responded

Mercedes Benz of Natick. Great Dealership! Moved to MA in 2021 with my 2021 GLA 250 from CA. Service was terrific and car was always taken good care of…Herb Chambers keep up the good customer service!

July 25, 2024

Steve Boston went above and beyond with trying to get me my dream Mercedes! Jonnie Pham was tremendous in helping me understand how the vehicle works! More

by Patfan1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Sudbury responded

We're delighted to hear that Steve and Jonnie provided exceptional service at Mercedes-Benz of Natick. Enjoy your dream car and please don't hesitate to reach out if there's anything else we can do for you!

July 24, 2024

Needed my Mercedes s550 checked out for check engine light, and loss of traction, at very short notice. Dan Kristoff in the service department was outstanding. Not only being able to accommodate my serv More

by Haresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Kristoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Mercedes-Benz of Sudbury responded

Haresh, we're delighted to hear that Dan and our service team at Mercedes-Benz of Natick provided outstanding support for your S550. Thanks for sharing your experience!

July 23, 2024

Jonny, Vito and Yatin were great. I enjoyed my time and excellent service. Vito was great with paper work, everything was ready before we got there. Yatin was to the point, pleasant t More

by firozkhan3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fahad Arshad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Torrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your positive experience with Jonny, Vito, and Yatin at Mercedes-Benz of Natick! We're delighted to hear that the team provided excellent service and made everything seamless for you. Enjoy your new car!

July 22, 2024

Jonny Pham was super friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. Keep up the good work More

by Ritajetouria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Mercedes-Benz of Sudbury responded

We're delighted to hear that Jonny Pham made your experience at Mercedes-Benz of Natick so smooth and enjoyable. Thank you for recommending us, and we look forward to assisting your family and friends!

July 22, 2024

Jonny and Karsten are experts in the world of Mercedes! Karsten has been excellent navigating the sales process while Jonny was expertise in setting up the app and answering all of my vehicle functionality More

by sczirilli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karsten Robinson
Jul 23, 2024 -

Mercedes-Benz of Sudbury responded

We're delighted to hear that Jonny and Karsten provided excellent service at Mercedes-Benz of Natick! Thanks for sharing your positive experience with us. Enjoy your new vehicle!

July 20, 2024

Howard & Jonny were very helpful and thorough, patient, informative, knowledgeable through the beginning of purchasing and going over vehicle lesson very much appreciated and handled with the upmost profes More

by John.hatzis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Mercedes-Benz of Sudbury responded

John, we're delighted to hear that Howard and Jonny provided such exceptional service at Mercedes-Benz of Natick. Thanks for sharing your positive experience!

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