Mercedes-Benz of Stockton
Stockton, CA
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Quick touchless service. Kyle is very responsive. He is also very patient and explains everything in detail and clearly. Excellent customer service! Check out was also easy. also very patient and explains everything in detail and clearly. Excellent customer service! Check out was also easy. More
Ken, TT and Ryan made the experience wonderful! They are so professional and made my experience so very pleasant. Thank you Ken for all your hard work. This is the best MBZ dealership ever. Everyone are so professional and made my experience so very pleasant. Thank you Ken for all your hard work. This is the best MBZ dealership ever. Everyone so kind and courteous! No pressure! Thank you for everything! So appreciative! More
MBZ recall on E350 Moon roof. Handled professionally and expediousily. Provided loaner so we did not have to wait while they assessed and fixed the recall item. expediousily. Provided loaner so we did not have to wait while they assessed and fixed the recall item. More
Great service Jeff kept me well informed and very professional!! All good!! All was under warranty and made very easy. Had one other item done that was brought to my attention!! professional!! All good!! All was under warranty and made very easy. Had one other item done that was brought to my attention!! More
We currently have four Mercedes that we have purchased or leased from Mercedes of Stockton and we are always pleased with the personal service we receive there. leased from Mercedes of Stockton and we are always pleased with the personal service we receive there. More
It was a seemless process. I really appreciate the convenience of making the appointment with the service department. I appreciated the text confirmation and being fully informed throughout the trans convenience of making the appointment with the service department. I appreciated the text confirmation and being fully informed throughout the transaction. Also the ease at which I was able to pay and retrieve my vehicle. This is to be expected from a luxury dealership. You've met the mark. Thanks and keep up the awesome work!!! More
Jose, and Mercedes has always provided excellent care with all of our service needs.........and during this strange time nothing has changed, if anything it is better. with all of our service needs.........and during this strange time nothing has changed, if anything it is better. More
Even with Covid restrictions in place, service and waiting area comfortable. Fred is always a pleasure to work with. I work odd shifts and Fred always makes it work for me! waiting area comfortable. Fred is always a pleasure to work with. I work odd shifts and Fred always makes it work for me! More
Always the Best Service!Jose’ can Truly be counted on Always the Best Service! Jose’ can Truly be counted on to exceed our needs. Gilbert in the Service Bay is Very knowledge, and goes above and b Always the Best Service! Jose’ can Truly be counted on to exceed our needs. Gilbert in the Service Bay is Very knowledge, and goes above and beyond. More