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Mercedes-Benz of Stockton

Stockton, CA

3.3
116 Reviews

10777 Trinity Pkwy

Stockton, CA

95219

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Showing 116 reviews

September 07, 2020

Quick touchless service. Kyle is very responsive. He is also very patient and explains everything in detail and clearly. Excellent customer service! Check out was also easy. More

by MB love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
September 04, 2020

Ken, TT and Ryan made the experience wonderful! They are so professional and made my experience so very pleasant. Thank you Ken for all your hard work. This is the best MBZ dealership ever. Everyone More

by Joyce Kouretas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken. TT , Keith
September 01, 2020

Easy to set the appointment and easy once I brought the car into the service department. Jose was quick and helpful. Pickup was fast and easy. More

by vicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose D
August 30, 2020

MBZ recall on E350 Moon roof. Handled professionally and expediousily. Provided loaner so we did not have to wait while they assessed and fixed the recall item. More

by vcvargas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Rosette
August 30, 2020

Great service Jeff kept me well informed and very professional!! All good!! All was under warranty and made very easy. Had one other item done that was brought to my attention!! More

by Craig.james
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Caminata
August 28, 2020

We currently have four Mercedes that we have purchased or leased from Mercedes of Stockton and we are always pleased with the personal service we receive there. More

by sijacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Follett, Ken Cook
August 28, 2020

It was a seemless process. I really appreciate the convenience of making the appointment with the service department. I appreciated the text confirmation and being fully informed throughout the trans More

by sdbsoundz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
August 25, 2020

Jose, and Mercedes has always provided excellent care with all of our service needs.........and during this strange time nothing has changed, if anything it is better. More

by kristi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
August 24, 2020

Even with Covid restrictions in place, service and waiting area comfortable. Fred is always a pleasure to work with. I work odd shifts and Fred always makes it work for me! More

by msz123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Rossetti
August 24, 2020

Always the Best Service!Jose’ can Truly be counted on Always the Best Service! Jose’ can Truly be counted on to exceed our needs. Gilbert in the Service Bay is Very knowledge, and goes above and b More

by lucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose’ Delgado, Gilbert
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