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Mercedes-Benz of Stockton
Stockton, CA
115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 115 reviews
December 12, 2020
Great service. Went over and above to care for our needs. Tom was helpful and communicated well. He made sure our experience was outstanding. Much appreciated. needs. Tom was helpful and communicated well. He made sure our experience was outstanding. Much appreciated. More
by dlarlock
Employees Worked With
Tom
Helpful December 11, 2020
Your staff was very informed and accommodating and acquarate in what was said. I was pleased that a loaner vehicle was offered to me. The service was completed in a timeframe that was convenient for m acquarate in what was said. I was pleased that a loaner vehicle was offered to me. The service was completed in a timeframe that was convenient for me More
by s1b1l
Employees Worked With
Kelly
December 09, 2020
Have always had a good relationship and been treated well by this dealership. Have been a customer about 20 years - since they were in downtown stockton. by this dealership. Have been a customer about 20 years - since they were in downtown stockton. More
by tmbishop
Employees Worked With
Kyle
December 05, 2020
We have always had excellent service, including a loaner car. At this service a seal leak was discovered, and I had to negotiate the repair since the car was 1 month out of warranty and with the low miles o car. At this service a seal leak was discovered, and I had to negotiate the repair since the car was 1 month out of warranty and with the low miles on it the leak shouldn't have happened that soon. I had to advocate my situation with the service advisor, however I felt she should have initiated it herself and advised me she was advocating the repair for us on our behalf. The repair was covered and I'm happy. Also, while they no longer wash the vehicle (Covid?), last week my Subaru was complimentary washed by our Subaru dealer at service time, no questions asked. More
by rgreener
Employees Worked With
Kelly Follett
December 03, 2020
This 2020, A220, is my first Mercedes and I just went in for the first maintenance service! The service writer, Kyle, was so nice to deal with and very helpful on some questions I had! Making the appointm for the first maintenance service! The service writer, Kyle, was so nice to deal with and very helpful on some questions I had! Making the appointment was also very easy! More
by Joyce
Employees Worked With
Kyle Farriis
December 03, 2020
Always great service, timely , professional and courteous. Always has a loaner car. When I have questions they are addressed with a course of action if needed. courteous. Always has a loaner car. When I have questions they are addressed with a course of action if needed. More
by Banksgeorge
Employees Worked With
Kelly
November 27, 2020
We have been customers of Mercedes-Benz of Strockon's service department for approximately 4 years and have never had anything other than prompt, efficient, and responsible service. Our maintenance needs service department for approximately 4 years and have never had anything other than prompt, efficient, and responsible service. Our maintenance needs have consistently been met with professionalism and reliability. More
by f.georges
Employees Worked With
n/a
November 24, 2020
I just love coming into a pleasant enviroment with fresh coffee and very friendly and professional staff at all times. Thanks for your attention and advice. Happy Holidays!!! coffee and very friendly and professional staff at all times. Thanks for your attention and advice. Happy Holidays!!! More
by emma.bailey
Employees Worked With
jose and receptionist(s)
November 24, 2020
Everything’ was great. Perfect attention i detail. Got back quickly. Love this dealership. My service rep very thorough and personable. Handed things very well during COVID back quickly. Love this dealership. My service rep very thorough and personable. Handed things very well during COVID More
by taximom828
Employees Worked With
Jose
