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Mercedes-Benz of Stockton

Stockton, CA

3.3
116 Reviews

10777 Trinity Pkwy

Stockton, CA

95219

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Showing 116 reviews

January 09, 2021

Expedient service good customer relations I like the new contactless payment option FFurthermore I like that I get a loaner vehicle while my car is being serviced, that is a great convenience More

by ana.vera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Caminata
Jan 10, 2021 -

Mercedes-Benz of Stockton responded

Ana, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with Jeff and our team, and we look forward to working with you again.

January 09, 2021

My experience on this visit was very nice.. Everyone was very attentive and friendly. I was iupdated throughout the process of any unforeseen issues that came up. More

by mariakarim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Follett
Jan 10, 2021 -

Mercedes-Benz of Stockton responded

Maria, It's great to hear that Kelly was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Stockton!

January 08, 2021

Service was excellent. The staff are professional and courteous. Was able to drop off the night before which was very convenient. Comfortable hands off environment on both drop off and pick up, handled v More

by MB love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle was service rep, don't have names of others
Jan 08, 2021 -

Mercedes-Benz of Stockton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Stockton. We appreciate your business and hope to see you again soon!

January 08, 2021

Our latest experience getting a car was smooth and seamless which has always been my experience. Mercedes-Benz of Stockton is the very best around and I'd refer them anytime! More

by misskmc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cook & Bin
Jan 08, 2021 -

Mercedes-Benz of Stockton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Stockton, we look forward to having you as one of our valued customers for many more years to come! We hope you enjoy your new purchase!

January 08, 2021

Excellent customer service! Jeffrey was great! I was able to get my desired service done in a quick and efficient manner. We are satisfied. Thnx More

by ricardopadilla070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jan 08, 2021 -

Mercedes-Benz of Stockton responded

Thank you, Ricardo! We appreciate your business and our team looks forward to serving you again soon!

January 07, 2021

Kevin Nguyen was friendly and knowledgeable while helping us through the buying process. It's a beautiful dealership and the atmosphere is so much more relaxed and customer-friendly than other dealerships w More

by Paul Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Nguyen, Bin Pham, Domy Sinalapikit
Jan 08, 2021 -

Mercedes-Benz of Stockton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 01, 2021

My recent service at Mercedes Benz of Stockton was excellent. Had ball joints replaced. Dealer provided complimentary valet service. Advisor Jose Delgado provided outstanding support. More

by vinny006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Delgado and Michael Lauro.
Jan 03, 2021 -

Mercedes-Benz of Stockton responded

Thank you, Vinny, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Mercedes-Benz of Stockton.

December 24, 2020

Mercedes Benz in Stockton has always provided me with excellent service. I truly appreciate Fred Rosete as my Service Consultant. He is always so courteous, efficient, and thorough in communicating wha More

by gena1b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Rosete, Allie
Dec 27, 2020 -

Mercedes-Benz of Stockton responded

Thank you for your business and this review. We're happy to hear Fred and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 19, 2020

From the moment I pulled up, I was helped quickly, courteously and efficiently. 1st Class service staff. I always appreciate having my car washed, too!! More

by waaverider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Del Gado
Dec 21, 2020 -

Mercedes-Benz of Stockton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 14, 2020

This dealership has always provided the very best service from the friendly professional sales staff to the equally friendly and professional service staff. Mercedes Benz of Stockton is the total package. More

by samiskar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tarnowski in sales and Jose in service.
Dec 15, 2020 -

Mercedes-Benz of Stockton responded

Here at Mercedes-Benz of Stockton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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