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Mercedes-Benz of Stockton

Stockton, CA

3.3
116 Reviews

10777 Trinity Pkwy

Stockton, CA

95219

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Showing 116 reviews

March 02, 2021

I took my car in for some general maintenance and found out I needed a break job my representative Fred was so beyond professional, kind, compassionate understanding and so willing to help. He made my expe More

by ahsumme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred R
February 25, 2021

Fast friendly service. They squeezed my car in for tires and alignment and got a loaner car on short notice. While waiting Paul (think it was his name) showed my wife a new GLE and was amazing. Fred our ser More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred and Paul in sales
February 23, 2021

The service team makes it very easy to get required work done. It flows smoothly from making the appointment drop off (loaner car or not), pick up and signing out. More

by wrtbanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff and his support staff.
February 20, 2021

Jose Delgado is one outstanding Service Consultant, along with the great staff at Mercedes-Benz of Stockton. Along with a clean wash car, Great Job! More

by bigwill702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Jose Delgado
February 20, 2021

Great, efficient service. A little on the high end, cost wise. Nice to have a loaner vehicle and a dealer washed car to pick up. More

by Garry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley
February 13, 2021

Truly an impressive experience. Prompt, courteous, and very fairly priced. Jeff and Gio were great. I'm confident I will be back the next time our Sprinter needs service. More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Gio
Feb 14, 2021 -

Mercedes-Benz of Stockton responded

We appreciate your business, Pete, and our team looks forward to serving you again soon!

February 11, 2021

Good Service, from Jeff C.I do not need to wait to be Good Service, from Jeff C. I do not need to wait to be checked in. Car was cleaned, work done on time, dealership was clean and well maintained. More

by Dennis Fay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff C.
Feb 12, 2021 -

Mercedes-Benz of Stockton responded

Dennis, Thank you for choosing Mercedes-Benz of Stockton, your feedback and rating mean a lot to us. We're glad Jeff able to help, and we hope to see you again!

February 10, 2021

I came for the change of my break front and rear breaks. Fortunately I got Mr Fred Rosete as my Service Consultant. For my 2002 ML 320. Mr Rosete have excellent customer service and excel for everything . A More

by Leonimelda94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Rosete
Feb 10, 2021 -

Mercedes-Benz of Stockton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Stockton. We appreciate your business and hope to see you again soon!

February 06, 2021

Everything Berbarian does is top notch.From quick Everything Berbarian does is top notch. From quick appointment times, to loaner cars, to smart service people it is the whole package, and then a cle More

by gregandgeribo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 07, 2021 -

Mercedes-Benz of Stockton responded

Thank you for your business and this review, Geri! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 06, 2021

From the beautifully designed facility to the friendly, welcoming staff, our experience could not have been better. Jeff even synced my new phone with the car. More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 07, 2021 -

Mercedes-Benz of Stockton responded

Thank you for your very kind review, Judy! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Stockton.

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