
Mercedes-Benz of Stockton
Stockton, CA
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MBZ recall on E350 Moon roof. Handled professionally and expediousily. Provided loaner so we did not have to wait while they assessed and fixed the recall item. expediousily. Provided loaner so we did not have to wait while they assessed and fixed the recall item. More
Great service Jeff kept me well informed and very professional!! All good!! All was under warranty and made very easy. Had one other item done that was brought to my attention!! professional!! All good!! All was under warranty and made very easy. Had one other item done that was brought to my attention!! More
We currently have four Mercedes that we have purchased or leased from Mercedes of Stockton and we are always pleased with the personal service we receive there. leased from Mercedes of Stockton and we are always pleased with the personal service we receive there. More
It was a seemless process. I really appreciate the convenience of making the appointment with the service department. I appreciated the text confirmation and being fully informed throughout the trans convenience of making the appointment with the service department. I appreciated the text confirmation and being fully informed throughout the transaction. Also the ease at which I was able to pay and retrieve my vehicle. This is to be expected from a luxury dealership. You've met the mark. Thanks and keep up the awesome work!!! More
Jose, and Mercedes has always provided excellent care with all of our service needs.........and during this strange time nothing has changed, if anything it is better. with all of our service needs.........and during this strange time nothing has changed, if anything it is better. More
Always the Best Service!Jose’ can Truly be counted on Always the Best Service! Jose’ can Truly be counted on to exceed our needs. Gilbert in the Service Bay is Very knowledge, and goes above and b Always the Best Service! Jose’ can Truly be counted on to exceed our needs. Gilbert in the Service Bay is Very knowledge, and goes above and beyond. More
Even with Covid restrictions in place, service and waiting area comfortable. Fred is always a pleasure to work with. I work odd shifts and Fred always makes it work for me! waiting area comfortable. Fred is always a pleasure to work with. I work odd shifts and Fred always makes it work for me! More
Convenient for me to drop off my vehicle for service and have a loaner car reserved and ready to go. The service was completed right on time. Thank You. have a loaner car reserved and ready to go. The service was completed right on time. Thank You. More
Mercedes purchased new from Mercedes of Stockton fourteen years ago. It has been serviced exclusively by them. The service department performed the 180,000 mile service on last visit. Their commitment to the years ago. It has been serviced exclusively by them. The service department performed the 180,000 mile service on last visit. Their commitment to the car hasn't changed and is the reason the car is in such fine condition. I have trusted and relied on Jose for nine years. Having purchased and serviced, would recommend without hesitancy. More
Kelly Follett was so patient in contacting the warranty company and dealing with the back and forth of finding out how their process flowed. She is definitely a gem to have representing Mercedes of Stockt company and dealing with the back and forth of finding out how their process flowed. She is definitely a gem to have representing Mercedes of Stockton. The best service I received ever from Mercedes Benz. More