Mercedes-Benz of Stevens Creek - Service Center

excellent service, and they even delivered my car to me! More

My advisor Steve was very professional and responsible to help me about my car problem. His explanation was pretty clear for my extended warranty. Great experience. help me about my car problem. His explanation was pretty clear for my extended warranty. Great experience. More

I have been a customer of this dealership for 24 years. There is a reason for that. They are outstanding compared to others. They have always been fair with pricing and billing and have performed outstandi There is a reason for that. They are outstanding compared to others. They have always been fair with pricing and billing and have performed outstanding service to my vehicles! My Service Advisor, Charlie, is another reason for my continued patronage! He has to be about the best Mercedes Benz can possibly offer! Recently I had my transmission replaced under warranty when there were questions surrounding modifications on my end and if the warranty should be honored. They covered it! I couldn’t be more appreciative to this dealership! Bravo!!! More

always quick, efficient, and complete. always thorough and courteous. always offer alternatives and choices. they keep me informed. great value. and courteous. always offer alternatives and choices. they keep me informed. great value. More

I don’t know what they do in side services station but I can judge them according to car wash it’s was👎 Not good. can judge them according to car wash it’s was👎 Not good. More

I have worked Jim, Rodriguez and now Susan. They are knowledgeable and very helpful. For sale, we always work with Dianna, She is the key why we bought Mercedes from Steven Creek site knowledgeable and very helpful. For sale, we always work with Dianna, She is the key why we bought Mercedes from Steven Creek site More

Ethan Kurtz was an extremely helpful service person whose offer of a loaner saved our vacation while a part was being ordered and installed. Thank you. offer of a loaner saved our vacation while a part was being ordered and installed. Thank you. More

My service advisor, Danny is the best advisor I have ever had at any dealer. He was easy to work with and 10+ knowledgeable about my car and all of its functions. Ive had my car 2 years, and explained how had at any dealer. He was easy to work with and 10+ knowledgeable about my car and all of its functions. Ive had my car 2 years, and explained how use a number of functions that I thought were problems with the car. He was great! More

Excellent service Very niceGreat facilityThe Courtesy Excellent service Very nice Great facility The Courtesy Vehicle was excellent and very clean Service advisor was very courteous lol Excellent service Very nice Great facility The Courtesy Vehicle was excellent and very clean Service advisor was very courteous lol More

It’s been over 15 years since I have John Stansberry as my service advisor at MB of Stevens Creek Service department! During all those years, it was truly a pleasure working with him, and if not John’s per my service advisor at MB of Stevens Creek Service department! During all those years, it was truly a pleasure working with him, and if not John’s personal dedication and special touch to his customers, I would not own so many Mercedes vehicles. Thank you John for such a great service! More