Mercedes-Benz of Stevens Creek - Service Center

My driver door does not respond to the lock button on the car handle two weeks after I picked it up. I have a vibration just after 2000 rpms ( I got new motor and transmission mounts through you). Took three car handle two weeks after I picked it up. I have a vibration just after 2000 rpms ( I got new motor and transmission mounts through you). Took three weeks because of parts, I was scheduled in September then reschedule to December because of parts. Erica was very responsive and helpful. More

Very courteous service and worked quickly on the car as we had another appointment. Quite pricey oil change and tire rotation however we had another appointment. Quite pricey oil change and tire rotation however More

Professional, on time and amazing service from start to end with everything customer needs. Strongly recommended. end with everything customer needs. Strongly recommended. More

The service was great and the car was repaired as per schedule. I was very satisfied with the work and the service agent. The service agent Danny was very knowledgeable about the car warranty and all rec schedule. I was very satisfied with the work and the service agent. The service agent Danny was very knowledgeable about the car warranty and all recalls and kept me informed on the progress and provided good alternatives when I needed to make choices. More

I’ve been going to Mercedes Benz of Stevens Creek for my cars for over 19 years! They do not disappoint! Best customer service around! cars for over 19 years! They do not disappoint! Best customer service around! More

very kind and detailed feedback from Ethanz. it was done within a day, too. the lounge was spacious and drip coffee was good while charging my mobile. it was done within a day, too. the lounge was spacious and drip coffee was good while charging my mobile. More

I have been working with Danny for at least 15 years; he is alway competent and courteous! is alway competent and courteous! More

John Stansbury is excellent thank you for creating this reality so its all relaxing! Stay free in 23 reality so its all relaxing! Stay free in 23 More

Always very busy. Thanks to service advisor who moved the progress forward.had a loaner for early bird service Thanks to service advisor who moved the progress forward.had a loaner for early bird service More

Have done business with Mercedes Benz of Stevens Creek for many years, including when it was Smythe European, and several cars. My salesperson Tony Spencer and service representatives through the years h for many years, including when it was Smythe European, and several cars. My salesperson Tony Spencer and service representatives through the years have been excellent. Current service representative John Stansberry continues the tradition of excellence. More