Mercedes-Benz of Stevens Creek - Service Center

For several years now I have been very satisfied with the service department at Mercedes of Stevens Creek and my service advisor Susan Sulimani, who is experienced, consistently professional and efficient. service department at Mercedes of Stevens Creek and my service advisor Susan Sulimani, who is experienced, consistently professional and efficient. More

I had visited 4 Mercedes Benz showroom before visiting this one in Stevens Creek and I can say they are the best in business. The services provided by them had been par expectations. Generally the deliver this one in Stevens Creek and I can say they are the best in business. The services provided by them had been par expectations. Generally the delivery of a vehicle, if you build it, takes around 4-6 months from what I have seen, in my case the car was delivered in around 2 months. I got the discounts and the best APR loan which I could not procure from any of my pre-approved applications. Also, I had the service of my vehicle done here recently and the experience was amazing. Full marks to Mercedes-Benz of Stevens Creek. You are the best! More

Great service, I was given a very good explanation of the required service and received updates on status of the work. required service and received updates on status of the work. More

I wanted to check the alignment of my 223. MB of SC got me in right away and I was back on the road pronto. MB of SC got me in right away and I was back on the road pronto. More

I would’ve given them half a star if i could Susan from the service department is the worst service advisor and the worst customer service representative i have ever came across, she’s rude always in a bad the service department is the worst service advisor and the worst customer service representative i have ever came across, she’s rude always in a bad mood and always refuses to actually do her job, the second time my sister brought her brand new GLE for a recall and again Susan was there to provide the worst treatment ever! overall the dealership crew and the service crew are awesome but if you are assigned with Susan i only can tell you to change her asap. More

Danny Ho is a wonderful service Advisor to tell you what the problem is in a nice manner.Been having him for many years and is so knowledgeable.MB of Stevens Creek only place to go for service.!!!!! the problem is in a nice manner.Been having him for many years and is so knowledgeable.MB of Stevens Creek only place to go for service.!!!!! More

I stopped by to have my tire replaced after having damage from pothole. I got service from Danny Ho. He informed me how long it is likely to take depending on inventory, which was very helpful information to from pothole. I got service from Danny Ho. He informed me how long it is likely to take depending on inventory, which was very helpful information to have. I am satisfied by his professional service. More

Best customer service I’ve ever seen, been going there for 9 years and they are wonderful. for 9 years and they are wonderful. More

Very hospital for the maintenance service, easy let you know when you have to do the next step. know when you have to do the next step. More

I am very satisfied with the service from Mercedes Benz of Stevens Creek. My service advisor, Susan Sulimani, is knowledgeable, responsive and professional. of Stevens Creek. My service advisor, Susan Sulimani, is knowledgeable, responsive and professional. More