Mercedes-Benz of Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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This review is for exceptional service that I received when taking in my 2013 C63 AMG Black Series Coupe in for service at Smythe European Mercedes-Benz in San Jose, CA. My Service Manager is Troy Schalk, when taking in my 2013 C63 AMG Black Series Coupe in for service at Smythe European Mercedes-Benz in San Jose, CA. My Service Manager is Troy Schalk, and working with him is an absolute pleasure. Additionally, he understands how much I care for my cars, and how picky I am. As such, he personally makes sure that my car and I are well cared for throughout the entire process. It's hard for me to trust service departments based on past experiences at other dealerships, but Troy and his department have earned my trust; I bring all my Mercedes' to him (ranging from a C250 to various AMG's). More
Goran is absolutely a fantastic Sales consultant . He is friendly and thoughtful . The service in the dealership is great too . I strongly recommend him if you want shop for Merced Benz is friendly and thoughtful . The service in the dealership is great too . I strongly recommend him if you want shop for Merced Benz More
Friendly staff, kid friendly, and treated us fair. Reached a quick negotiated price without struggle! I was pleased with our experience, and after coming in for a test drive, we went home with an SUV. Reached a quick negotiated price without struggle! I was pleased with our experience, and after coming in for a test drive, we went home with an SUV. I definitely recommend Smythe European, which happens to be expanding in the coming year. More
My lovely wife and I was looking to purchase the new 2013 ML350 so we went to Smythe European. The Sales Associate, Omar Awwad, was very helpful in helping find the perfect ML350, White Diamond Metallic (ver ML350 so we went to Smythe European. The Sales Associate, Omar Awwad, was very helpful in helping find the perfect ML350, White Diamond Metallic (very rare) with all the features that we wanted. Omar's customer services was superb! He spend his time explaining the full features of the ML350 that we wanted. Omar also help us get the best APR and price for us to finance the vehicle. Thank you Omar for you outstanding customer services!!! I would highly recommend anyone who wishes to buy a Mercedes-Benz, go to Smythe European and ask for Omar Awwad. You won't be disappointed!! More
Goran Muftic was excellent in the purchase of our new car. He is very knowledgeable, professional and honest and made our experience in purchasing our new Car Wonderful!! I higly recommend Goran when y car. He is very knowledgeable, professional and honest and made our experience in purchasing our new Car Wonderful!! I higly recommend Goran when you are ready to purchase your new car. Also we just took our new car in to have the paint and leather protection applied and our experience with Charlie Fish in the Service Department was excellent! He was very helpful and knowledgeable in answering any quesitons we had! Overall Great Expereience and Great Dealership!! More
I've purchased/leased many cars over the years including Acura/Honda, BMW, Chevrolet, GMC, and Toyota/Lexus. Two things I look for in an automobile dealership is product knowledge of their sales including Acura/Honda, BMW, Chevrolet, GMC, and Toyota/Lexus. Two things I look for in an automobile dealership is product knowledge of their sales staff and level of service post-sale. The Smythe Mercedes-Benz dealer in San Jose, CA is the ONLY dealership that excels in both. The sales staff actually knows more about their cars than I do and the service department is absolutely excellent. I will continue to purchase / lease my vehicles from Smythe as long they continue to provide excellent service. More
I was looking for a used Mercedes Benz for the last two months. I was reluctant to go to a dealership, as they are usually more expensive than the private party offers. Anyways, after visiting few dealers months. I was reluctant to go to a dealership, as they are usually more expensive than the private party offers. Anyways, after visiting few dealers in the south bay area, I found the right car at Smythe European. The sales representative Feridon Dizadji was very professional and courteous. He helped us with all the information about the car, car FAX report and test drive. We ended up buying the car with this gentleman. The experience of buying the used car was made easy with the help of Feridon and Smythe staff. I got a good deal on the car. The car had been tested for safety and functionality by Smythe before they put it on sale. Overall, it was a pleasure doing business with Smythe! AK More
I was very impressed with the no pressure sales experience I recieved from Goran. It was a hassle free buying experience dealing with him. I would also like to mention Elizabeth in the service depa experience I recieved from Goran. It was a hassle free buying experience dealing with him. I would also like to mention Elizabeth in the service department. Her follow through with me was great. More
I'am 68 years old and have purchased numerous Mercedes. MAJID & P.J made this purchase a very pleasant experience from the first encounter in the showroom until the actual delivery of the car. The nego MAJID & P.J made this purchase a very pleasant experience from the first encounter in the showroom until the actual delivery of the car. The negotiations were actual very pleasant experience . When we finally reached a price that worked, both parties were satisfied with the deal. Great people to deal with. I was so impressed with MAJID & P.J. My wife and I went back the following week and bought another car from them. We are the proud owners of a E530 Sedan and a E550 Coupe. Michael B. & Randall D. Cady More