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Mercedes-Benz of Stevens Creek
San Jose, CA
916 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 916 reviews
August 27, 2021
always quick, efficient, and complete. always thorough and courteous. always offer alternatives and choices. they keep me informed. great value. and courteous. always offer alternatives and choices. they keep me informed. great value. More
by Jonathan MH
Employees Worked With
Danny Ho
August 26, 2021
From Sales, to Finance, to Service, the folks at Mercedes-Benz Stevens Creek are the best of the best. I have been leasing vehicles from them since 2014, and only one person with whom I've worked ha Mercedes-Benz Stevens Creek are the best of the best. I have been leasing vehicles from them since 2014, and only one person with whom I've worked has left the dealership the entire time. I feel like they are part of my family. I will continue to lease cars from them until I can no longer drive. More
by scampanoiii
Employees Worked With
Goran Muftic, Jugbhir Singh, Nick Kith
August 24, 2021
Worst dealer ship I ever been to, didn’t take me serious, had keep bringing my car in multiple times, the service people should’ve caught the obvious. It felt like they just got lazy and signed off on car, s had keep bringing my car in multiple times, the service people should’ve caught the obvious. It felt like they just got lazy and signed off on car, sales person should’ve seen on report too and had them fixed it, ran into to many issues, couldn’t enjoy my new car. More
by Jeremiahrosales14
Employees Worked With
Kenneth
August 24, 2021
Kenneth Nguyen was a very kind and understanding person. We were very satisfied with his service. He gave us the best deal and made sure we love what we get, the process wasn't complicated. Very professiona We were very satisfied with his service. He gave us the best deal and made sure we love what we get, the process wasn't complicated. Very professional! More
by Sienny
Employees Worked With
Mercedes Benz of Stevens Creek
August 23, 2021
Tony Chiem (Sales) is excellent. He is very knowledgable of the many features of the cars and also goes out of his way to ensure you are getting the best experience and price of the many features of the cars and also goes out of his way to ensure you are getting the best experience and price More
by nathaniel_stearns
Employees Worked With
Tony Chiem
August 22, 2021
I have worked Jim, Rodriguez and now Susan. They are knowledgeable and very helpful. For sale, we always work with Dianna, She is the key why we bought Mercedes from Steven Creek site knowledgeable and very helpful. For sale, we always work with Dianna, She is the key why we bought Mercedes from Steven Creek site More
by tu_kn
Employees Worked With
Jim, Rodriguez, Susan
August 22, 2021
Ellen LANs is the best! We can honestly say she was extremely helpful with helping us find the perfect vehicle. Ellen made us feel comfortable and made the process seamless. Very efficient ! Very profe extremely helpful with helping us find the perfect vehicle. Ellen made us feel comfortable and made the process seamless. Very efficient ! Very professional! More
by Chih23130
Employees Worked With
Ellen
August 21, 2021
Ethan Kurtz was an extremely helpful service person whose offer of a loaner saved our vacation while a part was being ordered and installed. Thank you. offer of a loaner saved our vacation while a part was being ordered and installed. Thank you. More
by Janet H
Employees Worked With
Ethan Kurtz
August 20, 2021
My service advisor, Danny is the best advisor I have ever had at any dealer. He was easy to work with and 10+ knowledgeable about my car and all of its functions. Ive had my car 2 years, and explained how had at any dealer. He was easy to work with and 10+ knowledgeable about my car and all of its functions. Ive had my car 2 years, and explained how use a number of functions that I thought were problems with the car. He was great! More
by Ronny
Employees Worked With
Danny Ho
