Mercedes-Benz of Stevens Creek

The staff are very accommodating and respectful. The dealership is really clean and well maintained. The dealership adheres to Covid 19 safety protocols. Jake the service advisor assigned to me has been dealership is really clean and well maintained. The dealership adheres to Covid 19 safety protocols. Jake the service advisor assigned to me has been very helpful and knowledgeable. He explained well the service details. I will look for him next year for the next service. I will rate him 10 for excellence. Keep up the good work. More

They just won't respond. Period. Worst to deal with. I am sorry i bought my car from them. There are lot better dealerships out there. sorry i bought my car from them. There are lot better dealerships out there. More

Charlie Fish is very professional. He is very knowledgeable. He understands the car issues. My car was fixed properly and ready on time. He researches the facts and is ready with the answers. Mer knowledgeable. He understands the car issues. My car was fixed properly and ready on time. He researches the facts and is ready with the answers. Mercedes of Steven’s Creek is well run. They greet you when you drive up. They greet and direct you when you walk inside. The delivery of my car was prompt. The car was clean. More

Danny Ho is professional & helpful. He is very knowledgeable and recommends only the maintenance that are necessary, and found some discount coupon to save me some money :) knowledgeable and recommends only the maintenance that are necessary, and found some discount coupon to save me some money :) More

excellent service, and they even delivered my car to me! More

He does great job. He know how to sales, kind perfect smile too. Thank you for being my dealer. It was great experience with mercedes benz smile too. Thank you for being my dealer. It was great experience with mercedes benz More

Moe was friendly and very helpful, I appreciate all his efforts. Vehicle options and test drive was excellent. I had chance to find the right option. efforts. Vehicle options and test drive was excellent. I had chance to find the right option. More

My advisor Steve was very professional and responsible to help me about my car problem. His explanation was pretty clear for my extended warranty. Great experience. help me about my car problem. His explanation was pretty clear for my extended warranty. Great experience. More

Diana was very helpful throughout the whole process and helped find the perfect car for me. Stevens creek staff was very accommodating even during busier hours helped find the perfect car for me. Stevens creek staff was very accommodating even during busier hours More

I have been a customer of this dealership for 24 years. There is a reason for that. They are outstanding compared to others. They have always been fair with pricing and billing and have performed outstandi There is a reason for that. They are outstanding compared to others. They have always been fair with pricing and billing and have performed outstanding service to my vehicles! My Service Advisor, Charlie, is another reason for my continued patronage! He has to be about the best Mercedes Benz can possibly offer! Recently I had my transmission replaced under warranty when there were questions surrounding modifications on my end and if the warranty should be honored. They covered it! I couldn’t be more appreciative to this dealership! Bravo!!! More