Mercedes-Benz of Stevens Creek
San Jose, CA
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Courteous and thorough work, prompt service. John Stansberry is a very knowledgeable service center manager and I would recommend this dealership and agent. John Stansberry is a very knowledgeable service center manager and I would recommend this dealership and agent. More
Very spacious and clean facility. Amenities were provided & were readily accessible. Salesman were very attentive & mindful of my time. It was a great experience Amenities were provided & were readily accessible. Salesman were very attentive & mindful of my time. It was a great experience More
The Problem of Auxiliary Battery Malfunction solved satisfactorily; Service representative courteous; and the cleaned car returned on time. satisfactorily; Service representative courteous; and the cleaned car returned on time. More
My air conditioning went out. I had to leave my car for a few days but being an 11 year old car it was understandable. I only wish they brought back their shuttle service becaus I had to leave my car for a few days but being an 11 year old car it was understandable. I only wish they brought back their shuttle service because I had a long wait to secure a loaner car (about a month out). More
The dealership scheduled the recall of my car efficiently, received my car on time for check up, did the necessary work timely and the service official was professional and knowledgable. efficiently, received my car on time for check up, did the necessary work timely and the service official was professional and knowledgable. More
Had a pretty tricky problem with my car. Visit scheduled on time. My advisor John Saintsberry was great. Communicated very well before during and after fix. The tech he brought was great too Visit scheduled on time. My advisor John Saintsberry was great. Communicated very well before during and after fix. The tech he brought was great too. To top it off i had no loaner car reserved and they provided a lift home for me. Car fixed to my satisfaction. Great service. More
John Stansberry is a large part of why I keep returning to MB of Stevens Creek for service on my 2016 C450. His technical knowledge is excellent, and he delivers on what he promises. What more could I a to MB of Stevens Creek for service on my 2016 C450. His technical knowledge is excellent, and he delivers on what he promises. What more could I ask for ? More