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Mercedes-Benz of Stevens Creek

San Jose, CA

4.5
907 Reviews

4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 907 reviews

August 13, 2022

It was really a pleasure working with Asad Hanif, Internet Sales Manager. he really helped us in the whole process and because of him we were able to buy the car without any hiccups. He made the proc More

by Kanishka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asad Hanif and Kamal
Aug 18, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Kanishka, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

Got service done for A3. Gisele is a friendly and great agent. Car was in the shop for a week due to recall issue, but had a loaner with no issue. Communication was excell More

by Deuce408
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gisele Rodriguez
Aug 15, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2022

Wide selection of inventory. Is it a pleasure to work with Val, highly recommended this dealership if you are looking for a new Benz. More

by bloodrayne119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Erazo
Aug 15, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Stevens Creek. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 11, 2022

Mr. Tony Chiem is very knowledgeable and helpful on our purchase of the E450. He made our transaction smooth and ease. Thank you. More

by Stanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chiem
Aug 15, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Stanley, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2022

They are always attentive to my needs and concerns. I would highly recommend them to any Mercedes’ owner. More

by Rsirota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent
Aug 14, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Stevens Creek and we hope to be of service again in the future.

August 10, 2022

Got well welcomed, and had service done efficiently. The place is clean, staff is kind. More

by Jin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Aug 14, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello Jin, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2022

From the greeters, to my assigned maintenance consultant Ethan, everyone was first class. The quality of care and attention given to my needs ensured I understood the mechanical problems as well as the bes More

by 68ware
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan
Aug 09, 2022 -

68ware responded

Thank you for the first class service and experience!

August 08, 2022

I took my Mercedes for service to another dealership last year (Fletcher Jones Mercedes of Fremont). It was the most horrible experience I ever had. This time I decided to take it to Stevens Creek Mercedes w More

by israelrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stanberry
Aug 12, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 08, 2022

Great experience working with Troy Schalk! My air conditioning went out and the problem was solved satisfactorily. More

by Anastasiya T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Schalk
Aug 12, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Anastasiya, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2022

Wide selection of inventory. Nice sales person. Got in and out with a new car in two hours. More

by BrianL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nghiem
Aug 12, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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