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Mercedes-Benz of Stevens Creek

San Jose, CA

4.5
906 Reviews

4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 906 reviews

August 24, 2022

Steve Kirksey has done a great job with the major suspension breakdown on my S550. I was scheduled to leave town and he made it possible. He not only fixed the problem but delivered the car to my hom More

by tjbraunstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kirksey
Aug 28, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2022

Emergency tire blowout and my service rep Gisela had a loaner car waiting for me and handled everything that’s why I buy Mercedes at Stevens Creek More

by Jbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giselle
Aug 26, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 21, 2022

The dealer shop was really clean with good cars displayed. The dealers that I have met were super nice and friendly. More

by Yang Hee Kwon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Ha
Aug 26, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello Yang, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2022

I live over in Santa Cruz so I was grateful that they did the work quickly and got me only way back home. More

by lifeisplay2211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 24, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2022

Danny the service advisor was nice and courteous. Kept me updated of my vehicle. He gave me good suggestions about my vehicle More

by Lap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Aug 23, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2022

Excellent service. The staff is very helpful and is focused on customer satisfaction and good results. More

by Eugene Midlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stansbury
Aug 23, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 16, 2022

This dealership is friendly. They provided excellent customer service. The loaner car service is also excellent. More

by schen62
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Aug 19, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2022

My service advisor Troy does an excellent job of keeping me advised on my car status and arranging drop off and pickup times that work for my schedule. More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Schalk
Aug 20, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Jon, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 16, 2022

Great experience with Bill Infald. Professional responsive. Great car and finance was great. Second car i have bought and will use your company and Bill again in the future More

by mrmikecosta64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Infald
Aug 20, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

August 13, 2022

It was really a pleasure working with Asad Hanif, Internet Sales Manager. he really helped us in the whole process and because of him we were able to buy the car without any hiccups. He made the proc More

by Kanishka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asad Hanif and Kamal
Aug 18, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Kanishka, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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