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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
919 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 919 reviews

February 02, 2024

Punctual and efficient Service Technicians. Very thorough Service Rep. I will return soon for a oil change while I wait. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
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Feb 05, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 16, 2024

The service and return were great! John Stansbury my Service mgr. was professional and efficient. More

by scott.cruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stansbury
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Jan 19, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 15, 2024

I had an absolutely fantastic experience dealing with Chandni Ram at Mercedes-Benz Stevenson Creek. Her knowledge, professionalism, and approachable demeanor made the process of purchasing my new vehicle More

by Leeor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandni Ram
Report | Print
Jan 19, 2024 -

Mercedes-Benz of Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Stevens Creek and we hope to be of service again in the future.

January 07, 2024

Service was great and east drop off and pick up! Also my advisor Erika is wonderful! More

by Laurie Pimentel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Flores 9504
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Jan 11, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi Laurie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2024

Very good dealership The sales guy was the most helpful and helped me get a good deal Very smooth transaction More

by phanny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
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Jan 07, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi Phanny, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2024

I was most pleased with the interaction we had with our sales person Cody Blanchard. He was most helpful in helping me find the car I wanted, he was most fair on our trade-in and generally made this a ple More

by princess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Blanchard, sales; general manager and finance person
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Jan 08, 2024 -

Mercedes-Benz of Stevens Creek responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 05, 2024

Nice, clean, very professional. The service manager I have, Susan, is amazing. Very cooperative and accommodating. But if she happens not to be there, the service drops dramatically More

by ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Sulimani
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Jan 08, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi Ricardo, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 17, 2023

Amazing customer service! Everyone that works there is happy to help with anything needed. Vincent is a fabulous service agent! More

by Candice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
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Dec 19, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Candice, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 12, 2023

Fast and professional service, comfortable loaner, professional service, great location in center of bay area More

by h_jamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Dec 15, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 11, 2023

Understood my problem & provided good recommendations! Fixed the problem resolved the issue within the promised schedule! More

by Huanchungtseng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jones
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Dec 14, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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