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Mercedes-Benz of Stevens Creek

San Jose, CA

4.5
907 Reviews

4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 907 reviews

November 04, 2022

I had a pleasant experience with MB of Stevens Creek. They made my purchase a smooth process. They were personable and friendly. I highly recommend this dealership to all that is in search for a new v More

by CNGOUN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Kith and Gary Sandhu. I did not deal with Lisa Parasrami., Lisa Parasrami
Nov 12, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2022

So Ethan has been my service advisor and taken really good care of me, to the point that when our company van from Concord needed service I took it down here. Now I tried and made an online appointment More

by Puesto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan
Nov 12, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Puesto, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

November 04, 2022

Excellent service and staff! !! Mercedes-Benz of Stevens Creek is the best dealer I have been working with so far. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeyson Rodriguez
Nov 12, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2022

Excellent service and staff! !! I wouldn’t go anywhere else. Nothing I love more than always having a loner vehicle when needed too. More

by captswife58
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John STANSBERRY , Lisa Parasrami
Nov 12, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 28, 2022

Great service operation. We were kept informed of the issues and repairs. Easy to reach service manager fir questions and comments More

by Pbz_1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Duffer, Lisa Parasrami
Nov 05, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 24, 2022

I am happy with the service, The service team did a good job and help me out through the end. More

by Son.vo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Ho, Lisa Parasrami
Nov 01, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 24, 2022

The dealership was ok, too many people not approaching customers. I had to go online and get help from the online department. More

by Escamilla24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Infald
Nov 01, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 24, 2022

Mundo was first class all the way making the process easy and fast. He also tracked down the exact cart we wanted. Kamal also was good in the process. More

by Pennyrochepenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mundo and Kamal
Nov 01, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 23, 2022

The price is nice. And the sales are very helpful! great experience of purchasing a used car More

by Derrick97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 31, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 21, 2022

Asad and JT were excellent, in fact the entire team. They made my experience buying my first Mercedes absolutely great. They were professional, personable, knowledgeable and did several little things More

by bdstroud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asad, TJ
Oct 28, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Stevens Creek and we hope to be of service again in the future.

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