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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
919 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 919 reviews

January 11, 2023

The service was great and the car was repaired as per schedule. I was very satisfied with the work and the service agent. The service agent Danny was very knowledgeable about the car warranty and all rec More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ho
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Jan 13, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Fran, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 10, 2023

I was never contacted by Merceds Benz of Stevens Creek. The M8 they have listed was transferred to their dealership from a Bay Area BMW dealer and marked up 8K. More

by dajamchill
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
None
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January 09, 2023

I’ve been going to Mercedes Benz of Stevens Creek for my cars for over 19 years! They do not disappoint! Best customer service around! More

by Daskani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Flores
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Jan 12, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Daskani, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Stevens Creek. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 09, 2023

I got my car from Mercedes’ Benz at Stevens creeks in September 2021. And I’m happy with the overall service they provide with regular car services, finances and answer any questions I have. More

by pratiksha
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 12, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello Pratiksha, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 09, 2023

very kind and detailed feedback from Ethanz. it was done within a day, too. the lounge was spacious and drip coffee was good while charging my mobile. More

by Tommy Park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethanz
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Jan 12, 2023 -

Mercedes-Benz of Stevens Creek responded

We are pleased to hear you had such a positive experience with us, Tommy! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 08, 2023

Very thorough review of my E Class and corrected several issues , additionally several unknown issues were documented and are being scheduled. I was kept informed throughout the process. More

by Paulandrzejczyk
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Susan
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Jan 11, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2023

Tony is very helpful and knowledgeable. He explained many fancy features in the car which convinced me to make the deal right away. The whole transaction was smooth, he also helped me trade More

by Eileen C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Chiem
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Jan 10, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Eileen, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 03, 2023

David is a great sales who helped us on our very first car purchase in the region! More

by Ivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nghiem
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Jan 06, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Ivan, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 03, 2023

Kyle worked hard to answer my questions and accommodated most of my requests. Quite enjoyable experience. More

by mike_j_cai
Recommend Dealer
Yes
Employees Worked With
Kyle Meininger, Abdul Basir Abdulhay
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Jan 06, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 03, 2023

Great service and fast response are always best. I appreciate such wonderful service. Thank you. More

by youngshik.yoon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Jan 06, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for your feedback! We hope you have a great day!

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