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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
919 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 919 reviews

January 18, 2023

Danny Ho is a wonderful service Advisor to tell you what the problem is in a nice manner.Been having him for many years and is so knowledgeable.MB of Stevens Creek only place to go for service.!!!!! More

by loloonthego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Report | Print
Jan 22, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Stevens Creek. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 18, 2023

I stopped by to have my tire replaced after having damage from pothole. I got service from Danny Ho. He informed me how long it is likely to take depending on inventory, which was very helpful information to More

by Tomoyuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 16, 2023

Best customer service I’ve ever seen, been going there for 9 years and they are wonderful. More

by Misi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Misi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 16, 2023

Very hospital for the maintenance service, easy let you know when you have to do the next step. More

by risarisa22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny ho
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2023

Special recognition to my salesman Hector Cruz for being transparent about my C63s. In fact, even after I purchased the purchase, Hector continuesly answering my emails in regards to my purchase. I know i o More

by Joel Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Cruz
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Joel, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2023

Professional, on time and amazing service from start to end with everything customer needs. Strongly recommended. More

by gstulic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Jan 17, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 12, 2023

Very courteous service and worked quickly on the car as we had another appointment. Quite pricey oil change and tire rotation however More

by Absmith26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Jan 17, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 12, 2023

I am very satisfied with the service from Mercedes Benz of Stevens Creek. My service advisor, Susan Sulimani, is knowledgeable, responsive and professional. More

by lmikasa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Sulimani
Report | Print
Jan 17, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Stevens Creek! Please don't hesitate to reach out to us if there's anything more we can do!

January 12, 2023

My driver door does not respond to the lock button on the car handle two weeks after I picked it up. I have a vibration just after 2000 rpms ( I got new motor and transmission mounts through you). Took three More

by timhalsted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Jan 17, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 12, 2023

I contacted to many locations but I finally chose this location because Phil Ha was the only one follow up with me the vehicle that I wanted . He was very nice to took his time with us even though he had More

by noahtram11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Ha
Report | Print
Jan 17, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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