Mercedes-Benz of Stevens Creek

It was a great no pressure experience with Tony Chiem on the new Mercedes. Highly recommend here. the new Mercedes. Highly recommend here. More

Taylor Terhaar at service center was excellent and provided best service. He accommodated my emergency request and got me an immediate appointment. He also ensured to have all the required services th provided best service. He accommodated my emergency request and got me an immediate appointment. He also ensured to have all the required services that I have requested are done well More

Super great! Ethan my service advisor was amazing and quick with repairs. Definitely best visit I’ve had. Ethan my service advisor was amazing and quick with repairs. Definitely best visit I’ve had. More

For several years now I have been very satisfied with the service department at Mercedes of Stevens Creek and my service advisor Susan Sulimani, who is experienced, consistently professional and efficient. service department at Mercedes of Stevens Creek and my service advisor Susan Sulimani, who is experienced, consistently professional and efficient. More

I had visited 4 Mercedes Benz showroom before visiting this one in Stevens Creek and I can say they are the best in business. The services provided by them had been par expectations. Generally the deliver this one in Stevens Creek and I can say they are the best in business. The services provided by them had been par expectations. Generally the delivery of a vehicle, if you build it, takes around 4-6 months from what I have seen, in my case the car was delivered in around 2 months. I got the discounts and the best APR loan which I could not procure from any of my pre-approved applications. Also, I had the service of my vehicle done here recently and the experience was amazing. Full marks to Mercedes-Benz of Stevens Creek. You are the best! More

I wanted to check the alignment of my 223. MB of SC got me in right away and I was back on the road pronto. MB of SC got me in right away and I was back on the road pronto. More

Great service, I was given a very good explanation of the required service and received updates on status of the work. required service and received updates on status of the work. More

I would’ve given them half a star if i could Susan from the service department is the worst service advisor and the worst customer service representative i have ever came across, she’s rude always in a bad the service department is the worst service advisor and the worst customer service representative i have ever came across, she’s rude always in a bad mood and always refuses to actually do her job, the second time my sister brought her brand new GLE for a recall and again Susan was there to provide the worst treatment ever! overall the dealership crew and the service crew are awesome but if you are assigned with Susan i only can tell you to change her asap. More

We have good experience to get our vehicle repaired at this dealer shop. While the collision estimators, Carlos Pena and Nicholas Xenos, coordinated with Allstate insurance companies to get estimates app this dealer shop. While the collision estimators, Carlos Pena and Nicholas Xenos, coordinated with Allstate insurance companies to get estimates approvals, the shop technicians got the car repair work done. They also informed us the repair process along the way until the car is ready for pickup. They walked through whole process with the professional auto care knowledges. We are appreciated for their help. More

Our salesperson Bill was awesome. Nice, patient, informative, not pushy - he knew we went to look at other cars but he knew we would be back! Nice, patient, informative, not pushy - he knew we went to look at other cars but he knew we would be back! More