Mercedes-Benz of Stevens Creek

Always accommodating and smooth experience every time i visit here. Advisors always exceeds expectations and go over boards to help me in every way visit here. Advisors always exceeds expectations and go over boards to help me in every way More

The work is always done well and my service advisor is good about keeping me updated. My only complaint is that if I need a loaner then the wait time for a service appointment is several weeks. good about keeping me updated. My only complaint is that if I need a loaner then the wait time for a service appointment is several weeks. More

The service in this dealership is excellent. When your car is in service, they let you know through a video what they are working on in your car. My service advisor Susan was phenomenal she knew When your car is in service, they let you know through a video what they are working on in your car. My service advisor Susan was phenomenal she knew exactly all the answers to my questions and concerns. I am totally satisfied with this dealership. Thank you so much for your help! 👍 More

as always -- excellent service. John always ensures we are taken care of and that our car is properly cared for. John always ensures we are taken care of and that our car is properly cared for. More

MB Stevens Creek is one of the best dealerships, and Ryan is the bets salesperson who will take help you all the way and guide you in the best way possible. Definitely recommend to buy your Mercedes from thi is the bets salesperson who will take help you all the way and guide you in the best way possible. Definitely recommend to buy your Mercedes from this dealership. More

My service advisor Danny Ho is super professional and knowledgeable, I will definitely recommend my other friends to bring their Mercedes to Danny. knowledgeable, I will definitely recommend my other friends to bring their Mercedes to Danny. More

My advisor Jim did excellent job for me, He replaced my flat tire with new one with no charge because it was 2nd time happened to me The tire was the last one in entire country I always happy with Merc flat tire with new one with no charge because it was 2nd time happened to me The tire was the last one in entire country I always happy with Mercedes-Benz More

We just bought our second MB from Stevens Creek. They consistently have the best inventory. Our salesperson Slava was great. And the pricing negotiations were fine and what I expected and reasona They consistently have the best inventory. Our salesperson Slava was great. And the pricing negotiations were fine and what I expected and reasonable. More

Had a very good experience fixing my car. Susan is super helpful helping me get the loaner car and providing me updates during my car fix. Susan is super helpful helping me get the loaner car and providing me updates during my car fix. More

Must confess, was a bit hesitant to purchase a Mercedes because I didn't want an overpriced luxury car. I came and purchased because I had a specific model in mind and really wanted to see the car in pers because I didn't want an overpriced luxury car. I came and purchased because I had a specific model in mind and really wanted to see the car in person. This dealership not only found the car, they emailed me on when the car would be in the showroom without asking for any type of deposit. They kept in touch with me and when I made it into see the car in person, the customer service was through the roof! Car was perfect, ready to go, check out with 4 year lease package very attractive and seriously, I was out of that dealership with my new car in under an hour. And they followed up with concerns to make sure I was more than satisfied. So I'm now telling everyone to go and get one of these cars! It's the new EBQ 250 so totally electric with 2 years of free charging, gorgeous dashboard, handles like a sports car with sports mode, eco mode and comfort mode. I love it and beyond thrilled with the car, customer service and especially the sales representative, Bill Infald. He made the entire experience enjoyable and easey peasey. Thank you!! More