Mercedes-Benz of Stevens Creek

From start to finish Susan was great. She went above and beyond. We got our service and since it was a long one she got us a loaner car. She helped us out with carting our stuff around. W She went above and beyond. We got our service and since it was a long one she got us a loaner car. She helped us out with carting our stuff around. We are older so that really helped. Very respectful. More

Talked with AH on 2/9/23 about 2019 SL63 for sale. Told him that I would fly to San Jose from Knoxville to look/drive. All seemed good. Decided to make the trip on 2/24 with high likelyhood of buying Told him that I would fly to San Jose from Knoxville to look/drive. All seemed good. Decided to make the trip on 2/24 with high likelyhood of buying car. Talked with AH again on 2/23 to confirm car still available. At this point AH told me that management would not sell to out-of-state buyer (something about unable to work with other states regarding Title and fear of being sued). Car looked really nice, would be a cash deal! I would think that California dealer would want to get that Greenhouse Monster High Polluting car out of their state as quick as possible. Dealer should show on ad "will NOT sell to out-of-state buyer". Fortunately found and purchase SL65 same day from friendly Florida! More

I like the way they treated me when i first arrived and first experience with my car service. Erica my service adviser is super fast, direct to the point and very nice and easy to deal with. They also have first experience with my car service. Erica my service adviser is super fast, direct to the point and very nice and easy to deal with. They also have a video from the technician briefly to show the service is being done for my car. Thank you all so much for taking care of my car. More

Very Helpful! John and Ali made sure I was taken care of. I purchased the car I was looking for. John and Ali made sure I was taken care of. I purchased the car I was looking for. More

Our sale person struck the right tone, Management was quick to do a deal, and finance exceptional, all courteous and professional. quick to do a deal, and finance exceptional, all courteous and professional. More

I had a very bad experience with this dealership. In fact, My car was sabotaged by the maintenance service by this dealership. In fact, My car was sabotaged by the maintenance service by this dealership. More

Steve Kirksey is the absolute best. He's handled my car for 9 years and every time it has been a pleasant experience. He is why I continue to come back to Stevens Creek Mercedes. He's handled my car for 9 years and every time it has been a pleasant experience. He is why I continue to come back to Stevens Creek Mercedes. More

This dealership has been there for over 50 years. Well manner people and knowledgeable in what they do. Happy to do business with them Well manner people and knowledgeable in what they do. Happy to do business with them More

Great quality service, provided by professionals. Nate Jones, service advisor, always takes good care of me and my Mercedes-Benz GLC 300 SUV. He is very knowledgeable and a great asset to Mercedes-B Nate Jones, service advisor, always takes good care of me and my Mercedes-Benz GLC 300 SUV. He is very knowledgeable and a great asset to Mercedes-Benz of Stevens Creek. More

Professional, honest, and high attention to detail. Ray McMorris, my salesman worked on his days off to consummate my vehicle purchase. Ray McMorris, my salesman worked on his days off to consummate my vehicle purchase. More