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Mercedes-Benz of Stevens Creek

San Jose, CA

4.5
916 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 916 reviews

April 09, 2024

Purchased an Certified Preowned virtually. It was a rare find. They're customer service was great! They sent pictures, videos. The purchase went smoothly. They were very responsive via text, c More

by Sam
Recommend Dealer
Yes
Employees Worked With
Di Wang, Asad Hanif
Apr 11, 2024 -

Mercedes-Benz of Stevens Creek responded

We are pleased to hear you had such a positive experience with us, Sam! If you ever need help, just give us a call. Happy motoring!

April 08, 2024

I purchased a used Tesla Model S that I had found via Car Fax from Mercedes-Benz of Stevens Creek. The dealership had a nice waiting area with comfortable seating and a self-service coffee/water dispenser. T More

by BM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray McMorris
Apr 11, 2024 -

Mercedes-Benz of Stevens Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2024

I purchased a CPO virtually since it was a great car. They sent videos and customer service was fantastic from Alex. The purchase was easy and quick. The car was perfectly detailed when arrived. We posit More

by pm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 05, 2024 -

Mercedes-Benz of Stevens Creek responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Stevens Creek and we hope to be of service again in the future.

April 01, 2024

Worked with Jeyson, he was on top of everything, not pushy, and had a great personality. The dealership was very nice and we had a good experience. More

by drdaccarett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeyson
Apr 04, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

March 26, 2024

NICE DEALERSHIP, GOOD DEAL. I WAS VERY HAPPY WITH SALES MANAGER ELEN, SHE WAS VERY EFFICIENT AND CURTEOUS. More

by WILLMADAIN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ELEN THESALES MANAGER
Mar 28, 2024 -

Mercedes-Benz of Stevens Creek responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

March 22, 2024

Worked with Tony, good upfront experience, purchase went smoothly. Able to negotiate price of vehicle. More

by la8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 27, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2024

These people are terrible criminals, they overcharge for everything, including the taxes on cars. The A&B services are triple the price. Total crooks. I had decent price for a service A from their sister de More

by creamcrop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason sales person and J service provider
March 18, 2024

Very pleased Steve Kirksey and his team give the BEST service. Service department is great too More

by mmccaff903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kirksey
Mar 20, 2024 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2024

Deceitful and conniving, rip off the customer and only concerned with profits. I took my Mercedes in for the scheduled maintenance and received a loaner vehicle. I've previously bought tires from the d More

by eaguila84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charels (Charley)
Mar 11, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 05, 2024

My wife and I had just left BMW on Stevens Creek and arrived at Mercedes Benz to just look around. The showroom was adorned with beautiful new vehicles that I could never afford. Fortunately, we soon More

by David hewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew
Mar 08, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi David, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!