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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
919 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 919 reviews

April 26, 2023

Very friendly and responsive service. My car runs much better after the maintenance. Excellent work. More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John STANSBERRY
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May 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello Alex, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 26, 2023

The service was excellent. It was a good experience. Communication was good. They are sending you a video from the technician who inspected your car and directly tell you and s More

by DLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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May 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2023

When to do my yearly service for my E350 my advisor is so helpful, knowledgeable and great customer service. Thank you STEPHEN KIRKSEY you are the best, keep up. More

by Lecor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHEN KIRKSEY
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Apr 28, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Lecor, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 25, 2023

I'm very satisfied with my scheduled service with Jihad. Highly recommend and thank you very much! More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jihad
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Apr 28, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi John, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 25, 2023

Always happy and pleased! Treated very well. Awesome service department! James Duffer is fantastic and nice More

by Bill Lister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Duffer
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Apr 28, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Bill, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

I was very satisfied with both my scheduled service and Service Advisor, Jay. My vehicle was well taken care of and my questions were answered in a knowledgeable and courteous manner. I will always appre More

by kcook3827
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jay Jaber, Giselle Miranda
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Apr 27, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 24, 2023

It is very well established car service department. From schedule for service to finish the different categories services. Everything according to the service plan. The service adviser estimates the se More

by Trader7e7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirksey
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Apr 27, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 22, 2023

Professional and friendly dealer keep customer informed with their car problem in the courtesy manner More

by Fjaffin_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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Apr 28, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 28, 2023 -

Fjaffin_05 responded

My pleasure

April 19, 2023

Very hospitable,friendly and easy to deal with… keep up the good job sirs and madams..thank you for your very good service… until next again More

by Jun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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Apr 22, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Jun, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 18, 2023

This visit was very nice and prompt . I was taken care of very well. Thanks for the service More

by asuretilemarble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Apr 26, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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