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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
918 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 918 reviews

May 10, 2023

The entire team was amazing. Ellen answered every question that I had regarding my new vehicle very knowledgeable. Masieh, Joseph and the GSM made the process very easy and enjoy More

by Zamiryama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masieh, Ellen, Joseph
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May 10, 2023

Highly recommended. The staffs here are professional, interpersonal, informative about their products and friendly. A big showroom with many options. More

by Weifei Callanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandni
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May 12, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello Weifei, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

It’s a pleasure to talk to Nikhil. He gives his time and does his best for you. Great dealership. More

by Prashanth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikhil, his manager Ellen? and Dominique.
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May 12, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello Prashanth, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 31, 2023 -

Prashanth responded

Yes! Do let me know if at any time you want me to try a new car at an exceptional price!

May 08, 2023

Very clean and people are super friendly and not much waiting time for service time. Just need to get a reservation online. More

by dokki75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traver
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May 11, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 07, 2023

This dealership is very friendly, very patient and very detail-oriented. It was a very nice experience overall. More

by shermanlee2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Infald
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May 10, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2023

Had to wait a long while to get appropriate appointment time with loaner. However, service was great at service More

by jychang33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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May 09, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

May 04, 2023

Susan Suilmani always takes such good care of me. The retrieval process is lacking. . Thanks. Cindy Drew More

by Cindrew07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Sulimani
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May 09, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 03, 2023

Good service and good drive test experience. Sales manager support to explain all the questions and problem. More

by chrischen0301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Siquig
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May 07, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 02, 2023

Steve always provides excellent service and communication. I appreciate the frequent updates regarding the status of my car. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kirksey
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May 05, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Stevens Creek. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 01, 2023

Third service appointment with Danny Ho. He’s very helpful, friendly and prompt at getting back to me ! Excellent customer service ! More

by Bessie
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Report | Print
May 05, 2023 -

Mercedes-Benz of Stevens Creek responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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