Mercedes-Benz of Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Nikhil was Super in that he patiently helped us find out the car we want till very late night on Friday. Cannot help saying Thanks! again. Kamal Bahia helped us in the documents and warranty stuff. The only the car we want till very late night on Friday. Cannot help saying Thanks! again. Kamal Bahia helped us in the documents and warranty stuff. The only missing part was the details of the warranty we purchased. In the end the extra two years of warranty and other things we purchased look good but unfortunately, I couldn't get those information timely from Kamal and needed to contact others multiple times to get the info sicne Kamal was on vacation. Overall a good experience and will definitely go back for the next car. Thanks. More
The EQB250+ is a praiseworthy EV. The sales forces inability to explain and implement offers such as 2 year free charging put a shadow on what otherwise might have been a very reward The sales forces inability to explain and implement offers such as 2 year free charging put a shadow on what otherwise might have been a very rewarding experience. I’m hoping these wrinkles can be ironed out in the near future. I realize that offering EVs brings a large and new set of challenges for any automobile dealership. I’m confident that Mercedes Benz corporate will ensure that their representatives have all the tools and training necessary for the complete satisfaction of their customers soon More
I recently had my car serviced at Mercedes-Benz of Stevens Creek, and I must say, John Stansberry provided exceptional service. From the moment I walked in, he greeted me with a warm smile and display Stevens Creek, and I must say, John Stansberry provided exceptional service. From the moment I walked in, he greeted me with a warm smile and displayed a high level of professionalism. He patiently listened to my concerns and addressed them efficiently. Throughout the service process, John kept me informed about the progress and provided accurate estimates for completion. The quality of work done on my car was outstanding, leaving it in excellent condition. I highly recommend Mercedes-Benz of Stevens Creek, especially with John Stansberry as your service advisor. Their commitment to customer satisfaction and expertise in handling luxury vehicles is truly commendable. More
I got my first Mercedes here , it was a great experience . Ellen, Cody , Shah, Kamal and team made my first buying experience as smooth as possible. GLCs were fast selling at this dealership and as I was wa . Ellen, Cody , Shah, Kamal and team made my first buying experience as smooth as possible. GLCs were fast selling at this dealership and as I was waiting for it almost a month, cody followed up frequently on updated inventory and made sure that I got a good deal for my first Mercedes . I would definitely recommend this dealership for car purchases , as they are a wonderful team making sure that their customers are happy and taken care of well More
I had the best experience purchasing my vehicle from Stevens Creek Mercedes. Everyone who helped me, was extremely helpful and kind. Love their inventory. I saw the most beautiful vehicles there. Stevens Creek Mercedes. Everyone who helped me, was extremely helpful and kind. Love their inventory. I saw the most beautiful vehicles there. More