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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
918 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 918 reviews

July 19, 2023

The service team was on the spot as soon as I drove in. They were friendly and explained what I needed to do and assured me that they would take care of my needs. When I got the follow up call regarding th More

by mmlopez64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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Jul 26, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Every interaction across sales, service, reception, etc. was extremely friendly and professional. I worked with Cody Blanchard (Internet Sales Manager), who went out of his way to ensure excellent customer More

by AK Ahuja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Blanchard
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Jul 21, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

We had a great experience with Tony Spencer our sales associate. Very thorough with the set up of the car phone interface. More

by chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Spencer,
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Jul 21, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Chuck, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Very courteous and prompt service I enjoyed working with Kevin and Estrelia. They are very helpful in answering to my question. More

by benjbarb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin and Estrelia
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Jul 18, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Stevens Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2023

Ryan and his team was very helpful, they were upfront with pricing. The dealership was very organized and professional. More

by Efrenp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Chan
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Jul 20, 2023 -

Mercedes-Benz of Stevens Creek responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

routine maintenance ,checked gas nozzle, treated with respect and courtesy, had a loaner so that helped a lot. More

by 1villageinFrance!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hoang
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Jul 18, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 13, 2023

To Whom It May Concern I just wanted to take some time to let you know that I worked with Mr. Vincent Hoang on a rearview camera repair recently and he was extremely helpful, patient, and considerate thro More

by paulccvb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hoang
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July 13, 2023

They were really nice & provided complementary wash. My lead constantly stayed in touch during maintenance More

by rishabhsingh0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
erica
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Jul 17, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 13, 2023

I went in for service of my Gle350 and also leased a new Gke450 My salesman Munro Silva was polite and very professional. I never felt he was aggressive but willing to show me there and online. He was quic More

by laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Munro Siva and jay Jabet
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Jul 17, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Laura, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2023

I brought my car to address two issues: 1) a Recall on the car 2) "flapping" noise" from front of the car (driver side). When I took the car back I noticed that the noise issue was not fixed. More

by omid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Dehart -- service advisor
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Jul 14, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Omid, we are deeply disappointed by your experience at Mercedes-Benz of Stevens Creek. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 641-4610 to discuss what we can do to help.

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