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Mercedes-Benz of Stevens Creek
San Jose, CA
916 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 916 reviews
July 17, 2023
Every interaction across sales, service, reception, etc. was extremely friendly and professional. I worked with Cody Blanchard (Internet Sales Manager), who went out of his way to ensure excellent customer was extremely friendly and professional. I worked with Cody Blanchard (Internet Sales Manager), who went out of his way to ensure excellent customer service! More
by AK Ahuja
Employees Worked With
Cody Blanchard
July 13, 2023
To Whom It May Concern I just wanted to take some time to let you know that I worked with Mr. Vincent Hoang on a rearview camera repair recently and he was extremely helpful, patient, and considerate thro to let you know that I worked with Mr. Vincent Hoang on a rearview camera repair recently and he was extremely helpful, patient, and considerate through the entire process. He made sure everything worked out on our vehicles and went above and beyond to make us feel supported. Please pass on my thanks! Best, Paul Chung paulccvb@yahoo.com (408)234-6933 More
by paulccvb
Employees Worked With
Vincent Hoang
July 13, 2023
I went in for service of my Gle350 and also leased a new Gke450 My salesman Munro Silva was polite and very professional. I never felt he was aggressive but willing to show me there and online. He was quic Gke450 My salesman Munro Silva was polite and very professional. I never felt he was aggressive but willing to show me there and online. He was quick on the computer and answered all my questions. Jay Jayer in service was also great. More
by laura
Employees Worked With
Munro Siva and jay Jabet
July 12, 2023
I brought my car to address two issues: 1) a Recall on the car 2) "flapping" noise" from front of the car (driver side). When I took the car back I noticed that the noise issue was not fixed. the car 2) "flapping" noise" from front of the car (driver side). When I took the car back I noticed that the noise issue was not fixed. More
by omid
Employees Worked With
Trevor Dehart -- service advisor
July 11, 2023
The Mercedes Benz service department always meets my expectations. She take me in on a short notice and complete the service in a very reasonable time. expectations. She take me in on a short notice and complete the service in a very reasonable time. More
by kamalk66
Employees Worked With
Nate
July 10, 2023
The 2019 C43 AMG I drive has everything in power, styling and driver comfort. Covid-19 was just underway when I purchased and a new ELECTRIC Lucid will replace it in six months. This service visit forced m and driver comfort. Covid-19 was just underway when I purchased and a new ELECTRIC Lucid will replace it in six months. This service visit forced me to seriously evaluate my decision. Have I overlooked the importance of first class service for the years beyond my purchase —leaving behind outstanding customer indulgences for a cutting edge drivetrain?! I owned: the Subaru Rotary, a VW Diesel. and an American Cadillac… inferior innovation made intolerable by troglodyte dealerships. John Stansberry covered all the bases for me today. More
by zellner97
Employees Worked With
John Stansberry, advisor
