Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
918 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
Contact Dealership

4500 Stevens Creek Boulevard

San Jose, CA

95129

Directions

By Type

Showing 918 reviews

August 01, 2023

Everyone was extremely friendly and informative regarding my repairs. Definitely the best customer service thus far! I’m so grateful to be a part of the Mercedes family. More

by justine.salinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Duffer, Ethan? Or elias
Report | Print
Aug 07, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2023

We bought our GLE450 Sports SUV at this dealership, and have it serviced here. John Stansberry is an excellent Service Advisor; very professional, patient, knowledgeable, and so easy to communicate and alw More

by mht.lht0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN STANSBERRY
Report | Print
Aug 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2023

I bought my car at this dealership and have it serviced here. I have always had an excellent experience. Thank you Nate Jones for your help and great service. More

by juanitalocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Jones
Report | Print
Aug 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2023

Crisp offering with a clary on contract for maintenance. . right suggestion on what work is really needed More

by AVADHESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Aug 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

They are very good at following up. Reception is also friendly and not much wait time More

by totoro3425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dehart, Trevor
Report | Print
Jul 29, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2023

I recently had the pleasure of working with Erica as my car service advisor at Mercedes Benz, and I must say, she went above and beyond to ensure a seamless experience. Her level of assistance and exceptio More

by garciairis2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Jul 31, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 25, 2023

Easy communication via email and phone. Friendly and professional. Nice clean comfortable environment inside the building. More

by bogumilaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Report | Print
Jul 28, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, we appreciate your positive review of your recent experience with us! If you need more help, our team is available to talk. Safe travels!

July 23, 2023

Convenient to book services online, very good at following up. Reception is also friendly and not much wait time. More

by Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicent
Report | Print
Jul 26, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. We hope you have a great day!

July 21, 2023

We received great service, but the facility was cramped, a bit dated and difficult to find parking. More

by FW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Velasquez
Report | Print
Jul 24, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

Amazing customer support and overall experience from the team at Stevens Creek Mercedes Benz. Couldn’t have asked for better! More

by petre.sebe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Than
Report | Print
Jul 26, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
14
15
16
...
92