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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.5
916 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 916 reviews

July 28, 2023

I bought my car at this dealership and have it serviced here. I have always had an excellent experience. Thank you Nate Jones for your help and great service. More

by juanitalocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Jones
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Aug 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2023

Crisp offering with a clary on contract for maintenance. . right suggestion on what work is really needed More

by AVADHESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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Aug 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

They are very good at following up. Reception is also friendly and not much wait time More

by totoro3425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dehart, Trevor
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Jul 29, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2023

I recently had the pleasure of working with Erica as my car service advisor at Mercedes Benz, and I must say, she went above and beyond to ensure a seamless experience. Her level of assistance and exceptio More

by garciairis2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Jul 31, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 25, 2023

Easy communication via email and phone. Friendly and professional. Nice clean comfortable environment inside the building. More

by bogumilaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ho
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Jul 28, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, we appreciate your positive review of your recent experience with us! If you need more help, our team is available to talk. Safe travels!

July 23, 2023

Convenient to book services online, very good at following up. Reception is also friendly and not much wait time. More

by Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicent
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Jul 26, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. We hope you have a great day!

July 21, 2023

We received great service, but the facility was cramped, a bit dated and difficult to find parking. More

by FW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Velasquez
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Jul 24, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

Amazing customer support and overall experience from the team at Stevens Creek Mercedes Benz. Couldn’t have asked for better! More

by petre.sebe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Than
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Jul 26, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

The service team was on the spot as soon as I drove in. They were friendly and explained what I needed to do and assured me that they would take care of my needs. When I got the follow up call regarding th More

by mmlopez64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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Jul 26, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

We had a great experience with Tony Spencer our sales associate. Very thorough with the set up of the car phone interface. More

by chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Spencer,
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Jul 21, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Chuck, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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