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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.5
916 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 916 reviews

September 28, 2023

Avoid! ! If you will be foolish enough and proceed with your expensive purchase your quality services you will expect will be not met . In this dealership y More

by Mislead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan/ manager
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Oct 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 641-4610 to discuss what we can do to help.

September 28, 2023

Excellent service. Fixed issue with the suspension in the time promised and under initial cost estimate. More

by Oliver M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Report | Print
Oct 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Oliver, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 22, 2023

Excellent Service ! ! fast and good communication skill , except the cashier, is not very nice, maybe she didn't like Asians.. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Sep 25, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello William, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2023

Danny Ho is very professional and makes it easy for me to drop off my car and get it back timely. Hats off to him! More

by nagy.gad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Report | Print
Sep 25, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2023

Very customer service oriented. Over the top quality. Conscientious service advisors. Expensive but worth it. More

by jim.tolonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Report | Print
Sep 25, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2023

Excellent service provider with good communication skills development. Take notes and helps one to understand what it will take to complete the job. More

by Nascar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellen lance
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Sep 25, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

Excellent customer service. I was happy with my purchase. James Duff, service advisor is great to work with. He communicates his updates via text and phone call. More

by Dmariano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masi, Raymond and Marvin
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Sep 20, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 18, 2023

Excellent works, responsible for helping you fixed the problem and giving the solution. Nice and friendly stuff More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny ho
Report | Print
Sep 20, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Samantha, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 16, 2023

Very good customer service overall. Both service advisor and the loaner person gave us a car we are interested in buying in the future. More

by mcjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stansberry
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Sep 19, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 14, 2023

Staff is very professional and friendly. The bathroom is clean waiting area is nice and clean More

by joemen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Sulimani
Report | Print
Sep 17, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Joemen, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

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