Mercedes-Benz of St. Paul
Maplewood, MN
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Great dealership and outstanding sales people. The sales team at Mercedes Benz of Maplewood is outstanding and very professional, especially the salesman that worked with me, John Farley. He went The sales team at Mercedes Benz of Maplewood is outstanding and very professional, especially the salesman that worked with me, John Farley. He went at length to find the right vehicle for me, which he was able to find. I called him first and told him what I was looking for, and when I arrived at the dealership, we walked out to the lot and immediately found the car that I wanted. This is our third Mercedes that we have purchased from this dealership and have had nothing but the very best from them, be that it was to purchase a car, or bring it in for servicing. I would definitely recommend this dealership to others. Based on our service and the people who work at MB of Maplewood, this is a 5-Star dealership. Thank you everyone. More
Thank you! Thank you Trevor for helping me find the Mercedes c300 I was looking for! You made the experience easy and hassle-free. Thanks also to all those in f Thank you Trevor for helping me find the Mercedes c300 I was looking for! You made the experience easy and hassle-free. Thanks also to all those in financing who helped me out. I will absolutely return to MB of Maplewood for my next car! More
Trevor was great to work with when purchasing my vehicle. He was very informative but there was absolutely no pressure. He discussed all my options with me including the prepaid service plan. He has followed He was very informative but there was absolutely no pressure. He discussed all my options with me including the prepaid service plan. He has followed up with me several times since the purchase to make sure I am happy and satisfied. It was a great experience! More
The purchasing experience was great and the sale in December 2013 was phenomenal. No issues with the dealership or the service department who have all been great to work with. We love the car with th December 2013 was phenomenal. No issues with the dealership or the service department who have all been great to work with. We love the car with the exception of the key issue we've experienced since purchasing the car 7 weeks ago. It is a known issue that Mercedes engineers are working on but it is an annoyance nonetheless. They need to figure this out ASAP and issue the new keys immediately. Having the car chirp at you that the key is not recognized when it is in your pocket is unacceptable for any car…especially a luxury brand. At one point the car wouldn't start via the Keyless go system so my wife had to pop the push button off and insert the key in order to start the car. Not the end of the world, but unacceptable for any vehicle and especially for the totally loaded ML 350. I hope Mercedes figures this out soon and better do something for the owners that have experienced this issue or they risk losing repeat customers. In closing, the people Mercedes of Maplewood are wonderful as the buying experience was the best I've ever had and the service department has been very helpful relative to the key issue. Love the vehicle with the exception of the issue detailed above. More
Trevor is a super salesman. Very accommodating, he stayed after hours so I could test drive. Customer Service is A+++++++ Will purchase from MB of Maplewood again. stayed after hours so I could test drive. Customer Service is A+++++++ Will purchase from MB of Maplewood again. More
This was our first experience with Mercedes and Bill and Michael took much time with us showing us and test driving a 2014 E350. We have owned Audis for the past 13 years however we were done dealing with S Michael took much time with us showing us and test driving a 2014 E350. We have owned Audis for the past 13 years however we were done dealing with St. Paul Audi. Our experience with MB of Maplewood has been fantastic and we are now driving a E350. This was the best buying experience we have ever had. We have had only a very brief visit with the service department and they were also great! More
Trevor Lunn was awesome to deal with. No pressure sale, straight forward and very accommodating. Roger Pierson handled the finance part. Best ever, great guy. straight forward and very accommodating. Roger Pierson handled the finance part. Best ever, great guy. More
By far, the best car buying experience in our lives. Great staff, knowledgable, freindly,professional, and they really make you feel like your special. They dont try to shine you full of crap an they d Great staff, knowledgable, freindly,professional, and they really make you feel like your special. They dont try to shine you full of crap an they dont do anything close to a hard sell. One caveat, it took forever to get our plates (that is why they got a 4 in the overall). Our schedules fluctuate wildly, and this dealership was more than happy to accomadate those needs. If your looking for a luxury car, this is the place to get it. More
Purchased a used Civic Hybrid from them. Price was good and it was the car that I wanted, but had a bad experience when doing the paperwork and picking up the car. After all is said and done, I was given and it was the car that I wanted, but had a bad experience when doing the paperwork and picking up the car. After all is said and done, I was given only one key and was told I would need to get another one made at a honda dealership if I wanted one. On top of that, when I drove out of the lot, I realized they had left me with 1/4 tank of gas. It is not the most difficult thing to do to make a person happy, and they just failed. I am certain that this would not have happened if I had bought one of their high end cars. More