
Mercedes-Benz of St. Paul
Maplewood, MN
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Bad service I was told my car will take 1 1/2 hrs I went the waiting area then looked and saw my car still sitting an hour later no one came to tell me there are I was told my car will take 1 1/2 hrs I went the waiting area then looked and saw my car still sitting an hour later no one came to tell me there are delays I asked and then I was told it will not be in time they gave me a loaner when I picked my car up the car was not vacuumed it washed. I asked why then they told me the car wash is not working due to construction they should have told me that upfront. Thus is the third time I encountered delays. The reps do not communicate unless I ask. I will not come back fir service and will look fir another option More
Friendly, Knowledgable, Punctual Wife was interested in a couple of vehicles she found online. James was so wonderful to work with! Very polite, knowledgeable with the vehicles and fe Wife was interested in a couple of vehicles she found online. James was so wonderful to work with! Very polite, knowledgeable with the vehicles and features, he was funny, and very accommodating. He did not pressure us to make the sale. When the time was appropriate he simply asked if we wanted to take one home. We declined, but only because we were still comparing other vehicles on the market. James did not try to push further for a sale nor did he immediately dismiss us. Both vehicles we tested were great! I absolutely recommend working with James! More
Great prices and great cars So i called the Maplewood mercedes store and got the manager Don He gave me his hours that he would be in.So we went in to see him but i forgot it was So i called the Maplewood mercedes store and got the manager Don He gave me his hours that he would be in.So we went in to see him but i forgot it was his day off we.met with Matt the salesman.He was great he took his time to explain everything to my wife since it was going to be her car.We are very Happy with the price of the Glc 300.The service was the best I've seen in a long time. GREAT JOB Maplewood Mercedes. More
they cheated! not replace engine air filter when oil change when i brought my 2008 E320 in for repair and oil change last Sept. Surprise that I found out, the same air filter I had installed myself 3 years ago, when i brought my 2008 E320 in for repair and oil change last Sept. Surprise that I found out, the same air filter I had installed myself 3 years ago, was still in there. Watch Out ! More
A great experience- thanks Christine and team! It was the best car purchase that I have experienced. This is my first Mercedes and I was really excited about the car, but wasn’t really looking forw It was the best car purchase that I have experienced. This is my first Mercedes and I was really excited about the car, but wasn’t really looking forward to the hassle of settling on the car, the paperwork.., etc. Well, it didn’t hurt a bit! Christine has reached out a couple of times since I brought the car home and when I came into the office to have it washed, the other staff members were very friendly. More
Easy, no hassle experierence I would highly recommend Mercedes-Benz of Maplewood. We just recently purchased a used vehicle and added their inexpensive "buy happy" program, which I would highly recommend Mercedes-Benz of Maplewood. We just recently purchased a used vehicle and added their inexpensive "buy happy" program, which I would highly recommend. We picked it up at night and things looked to our liking initially. However, after we got it home and drove it for a few days, we noticed a few things that we didn't like. With the "buy happy" program, we simply called them up and were able to exchange it for a different one on the lot. Of course, we paid the difference in price, which is to be expected, but there was no hassle, resistance, or persistent questions as to why we wanted to change. After we notified them of our desire to change cars, they worked with us and did everything to find a car that worked for us. Everyone was very friendly and respectful. Our salesman, Noel, was outstanding and I would highly recommend him. The entire experience makes me more open to using their dealership again in the future, and we love our new (used) car! More
The Experience at Mercedes-Benz of Maplewood I recently purchased my 2nd Mercedes from the Maplewood Dealership and Sales Executive-David Pfuhl was as always, professional, forthright and extreme I recently purchased my 2nd Mercedes from the Maplewood Dealership and Sales Executive-David Pfuhl was as always, professional, forthright and extremely easy to work with. He delivered what was promised, on time and made it a pleasurable buying experience. More
Josh at Mercedes-Benz Maplewood/Porsche St. Paul Joshua Schmit was extremely professional and really paid attention to detail. It was really a pleasure to work with him. I cannot recommend highly e Joshua Schmit was extremely professional and really paid attention to detail. It was really a pleasure to work with him. I cannot recommend highly enough. More
Maplewood Imports Experience We recently purchased our third Mercedes from Maplewood. We value sincerity and competitive pricing. As usual, we received both from our salesman Ma We recently purchased our third Mercedes from Maplewood. We value sincerity and competitive pricing. As usual, we received both from our salesman Matt Bastien and manager Michael Culhane. I have referred friends that found the same experience in their first purchase. More
Straight forward, facts so I could make an informed decision I recently purchased my second Mercedes - Benz from Mercedes-Benz of Inglewood. Wihtthe same sales person Bob Bertini.. Bob is excellent to deal with I recently purchased my second Mercedes - Benz from Mercedes-Benz of Inglewood. Wihtthe same sales person Bob Bertini.. Bob is excellent to deal with there is no cloak and dagger stuff just straight numbers. I find him to be honest and sincere. They take excellent care t More