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Mercedes-Benz of St Clair Shores

Saint Clair Shores, MI

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127 Reviews

20200 East 9 Mile Road

Saint Clair Shores, MI

48080

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127 Reviews of Mercedes-Benz of St Clair Shores

March 20, 2018

Great Service!!! Great service and great people! Anthony is a great salesperson to work with. I bought two cars from him. Next time I change my car it will be from him More

by Laya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Wade
Mar 20, 2018 -

Mercedes-Benz of St Clair Shores responded

Dear Layla, We are so grateful that you had a wonderful experience with us! We are here for all of your vehicle needs. Thank you, Mercedes-Benz of St. Clair Shores Customer Care wecare@prestigeautomotive.com (586)758-1800

March 15, 2018

I was just looking and drove out today with a new car The process was very easy Anthony Wade is a great salesperson. I just went in to look and walked out with a new car today. He was very attentive and More

by Katrina Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Wade
Mar 19, 2018 -

Mercedes-Benz of St Clair Shores responded

Dear Katrina, Thank you so much for writing a great review about our amazing salesman, Anthony. We are so happy that you had an amazing experience. We hope to see you again and we are here for all of your vehicle needs. Thank you, Mercedes-Benz of St. Clair Shores Customer Care wecare@prestigeautomotive.com (586)773-8369

March 06, 2018

Great Dealer!! Its the best dealership to do business with. The general atmospher was very welcoming with a big selection of cars, although I knew what I wanted my More

by Galina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Biggs, Jacqueline Tidwell
Mar 07, 2018 -

Mercedes-Benz of St Clair Shores responded

Thank you for taking the time to write such a glowing review for us! Jacqueline is an amazing sales associate, Mark is an incredible manager, and Charles always wants you to receive the best deal! We are so grateful that you had an excellent experience with us at Mercedes-Benz of St. Clair Shores. We are here for all of your vehicle needs and we hope to see you again! Thank you, Mercedes-Benz of St. Clair Shores Customer Care Team (586) 773-2369 wecare@prestigeautomotive.com

March 04, 2018

"Excellent Experience" David Dykstra was incredibly helpful, patient, and accommodating throughout the whole process. This was my first time at the dealership, and I was ver More

by Nakesha G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dykstra
Mar 05, 2018 -

Mercedes-Benz of St Clair Shores responded

Nakesha, thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at our dealership. Congratulations on the new car! If you have any further needs, do not hesitate to stop by for a visit. Regards, Mercedes-Benz of St. Clair Shores Customer Care - wecare@prestigeautomotive.com - (586) 758-1800

February 01, 2018

Excellent Customer Service My dealer AAshala Ali was extremely helpful and supportive during the process of getting my new vehicle. She was patient and understanding due to this More

by latika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AA'Shahla Al-Ali
Feb 05, 2018 -

Mercedes-Benz of St Clair Shores responded

Hi Latika, We are so happy that you had an incredible experience with us! AA'Shahla always keeps her customers happy. We are here for all of your vehicle needs! Thank you, Mercedes-Benz of St. Clair Shores Customer Care Team wecare@prestigeautonmotive.com (586) 758-1800

January 30, 2018

Unsatisfied Customer Brought my 2013 GLK 350 in for service because of a random whining noise. My vehicle was kept for a week and diagnosed as an electrical steering issu More

by Cheated
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joy Diericks
Feb 05, 2018 -

Mercedes-Benz of St Clair Shores responded

Hi Raelona Thomas, We are sorry about the experience you wrote about. Our associates have been in contact with you and we assure you that we will handle your vehicle with care. Please reach out to us if you have any other questions or concerns. Sincerely, Mercedes-Benz of St. Clair Shores Customer Care Team wecare@prestigeautomotive.com (586) 758-1800

Feb 05, 2018 -

Mercedes-Benz of St Clair Shores responded

Hi Raelona Thomas, We are sorry about the experience you wrote about. Our associates have been in contact with you and we assure you that we will handle your vehicle with care. Please reach out to us if you have any other questions or concerns. Sincerely, Mercedes-Benz of St. Clair Shores Customer Care Team wecare@prestigeautomotive.com (586) 758-1800

January 10, 2018

Chad rocked I would like to Thank chad the pre owned manager for all his assistance with the purchase of my new car and the smooth transaction of trading in my u More

by Spode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 11, 2018 -

Mercedes-Benz of St Clair Shores responded

Chad is an excellent sales manager. We a grateful that you enjoyed your experience at Mercedes-Benz of St. Clair Shores. Thank you, Mercedes-Benz of St. Clair Shores wecare@prestigeautomotive.com (586) 773-2369

January 05, 2018

Exceptional experience No sales pressure. I was greeted immediately and felt comfortable from the moment I walked through the door until the acquisition of my new vehicle More

by So Sexy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Tidwell was my salesperson. She's nothing but genuine and professional
Jan 11, 2018 -

Mercedes-Benz of St Clair Shores responded

Jaqueline is an awesome salesperson. We a grateful that you enjoyed your experience at Mercedes-Benz of St. Clair Shores. Thank you, Mercedes-Benz of St. Clair Shores wecare@prestigeautomotive.com (586) 773-2369

January 05, 2018

Thank you I would like to thank Alan he made my buying experience so easy . I was just looking and Alan serviced me like I was family. . Did everything except More

by Scotty61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Jan 11, 2018 -

Mercedes-Benz of St Clair Shores responded

Hi Scott, Thank you so much for taking the time to write a glowing review. Alan is a wonderful salesperson. We are grateful that you enjoyed your experience at Mercedes-Benz of St. Clair Shores. We are here for all of your car needs. Thank you, Mercedes-Benz of St. Clair Shores wecare@prestigeautomotive.com (586) 773-2369

January 03, 2018

Great Buying Experience The whole experience from beginning to end was excellent. Arnes my sales consultant was helpful and knew his product very well. He found the E-Class t More

by Susan Ivezaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnes
Jan 04, 2018 -

Mercedes-Benz of St Clair Shores responded

Hi Susan, Thank you so much for the awesome review! We do our part to make sure you have an excellent car buying experience. Arnes is an excellent sales person and always keeps his customers happy! We are here for all of your car needs. Thank you, Mercedes-Benz of St. Clair Shores Customer Care Team wecare@prestigeautomotive.com (586) 773-2369