Mercedes-Benz of St. Charles

Accomadating My family and I were leaving that morning for a road trip. As I was packing the car I noticed the sidewall of one of the tires was faulty. I called t My family and I were leaving that morning for a road trip. As I was packing the car I noticed the sidewall of one of the tires was faulty. I called the service dept. at Mercedes Benz of St. Charles and they were able to fit me in and get. new tire installed on my vehicle within an hour and a half. My family and I left on time for our trip. More

Great service. bbb bbb b bbbb bbb bb bbb bbbb bb bbbb bbbbb bbbb bb bbb bbbb bb bb bbbbbb b bbb bbb bbbb b bb bb bbb bbb b bbbb bbb bb bbb bbbb bb bbbb bbbbb bbbb bb bbb bbbb bb bb bbbbbb b bbb bbb bbbb b bb bb More

Accomadating a customer in these Pandanmic times I knew that my Benz needed a service job and I drove it to the dealer to set an appointment. I was pleasantly surprised how accommodating both Mark a I knew that my Benz needed a service job and I drove it to the dealer to set an appointment. I was pleasantly surprised how accommodating both Mark and Brad were. They arranged for my auto to be serviced that same day and let me use a loaner to not disrupt my day. Such forethought goes a long way in my busy schedule. Your dealership will be the first in recommendation for honest deals and excellent service. Henry Lozinski More

No good Criteria for judgement. I cannot figure out how to get into this dealership other than to drive passed it and make a U turn and come backfrom the north. How can one have conf I cannot figure out how to get into this dealership other than to drive passed it and make a U turn and come backfrom the north. How can one have confidence in a business with such limited access? This is not part of a thoughful business plan! More

Awesome experience Craig Falkenthal has taken care of myself, my family and friends for more than 20 years. We wouldn't think of taking our business anywhere else. He an Craig Falkenthal has taken care of myself, my family and friends for more than 20 years. We wouldn't think of taking our business anywhere else. He and his team work tirelessly to ensure everyone's experience is above expectations. Craig is a real asset to the company. More

Winnebago RV Recalls, updates and oil change done, best ever My husband and I experienced excellent service, comfortable waiting area and pleasant and friendly staff. We had to drive 60 miles to find this profe My husband and I experienced excellent service, comfortable waiting area and pleasant and friendly staff. We had to drive 60 miles to find this professional service, well worth the miles! More

Craig Falkenthal was the most helpful manager to deal with during my car search. He was thorough, patient , and a pleasure to work with! I highly recommend Craig and his dealership! with during my car search. He was thorough, patient , and a pleasure to work with! I highly recommend Craig and his dealership! More

Consistent Excellence I have been purchasing cars from Craig for over 25 years. He has always treated me as if I were family that is with great respect and care. I highly I have been purchasing cars from Craig for over 25 years. He has always treated me as if I were family that is with great respect and care. I highly recommend Craig and Mercedes-Benz of St. Charles. More

Always excellent service! Always a very pleasant experience! Always excellent staff!... The staff was very thorough and a pleasure to work with. They made sure everything was perfect! experience! Always excellent staff!... The staff was very thorough and a pleasure to work with. They made sure everything was perfect! More

Wonderful service! I was in and out very quickly and knowing it would take 2 days i was serviced with a loaner. Dean is a great service agent. knowing it would take 2 days i was serviced with a loaner. Dean is a great service agent. More