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Mercedes-Benz of Springfield
Chicopee, MA
64 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 14, 2025
One of the best dealerships in New England always
attentive with great attention to detail. Customer service is top-notch. Could not ask for a better experience.
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by Emeelouu
Employees Worked With
Michelle Wirth
February 13, 2025
Five years and three Mercedes later, Tom in service
continues to exemplify the qualities of a true professional. His communication is exceptional, he’s always organized, and above all, he’s honest. We
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by royarzun83
Employees Worked With
Tom
February 13, 2025
Kept the vehicle until it was right.
Did have a very much appreciated loaner. In and out easily. No waiting.
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by johnvacon
Employees Worked With
Tom O’Connor
Dealership Inventory (182 Vehicles)
