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Mercedes-Benz of Springfield
Chicopee, MA
42 Reviews
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Showing 42 reviews
January 31, 2022
So many good things to say about this dealership! Where to start? I was out of town and my 10-yr old car broke down. Roadside assistance gave me two dealers to choose from. I randomly chose MB of Spring to start? I was out of town and my 10-yr old car broke down. Roadside assistance gave me two dealers to choose from. I randomly chose MB of Springfield because it was closer to my route home. Spencer and the service team were great, keeping me in the loop with each update. I received a video walk-around and description of the issues with my car! This was fantastic, given I live 150 miles away, and had no car! I decided it was time, and transferred to Riccardo in the sales department. Riccardo was amazing! In 48 hours, he had me all set to drive off in my new car! Why didn't I do this sooner? Riccardo, I'll be back! More
by Joan S
Employees Worked With
Riccardo Albano, Spencer Murphy
September 14, 2021
Jack M was a wealth of knowledge about anything we asked about Mercedes Benz! He knows all the details! He made our purchase a great experience…we’re considering ordering another Benz from Jack! about Mercedes Benz! He knows all the details! He made our purchase a great experience…we’re considering ordering another Benz from Jack! More
by PETER.BELLON
Employees Worked With
Jack McDevitt
July 19, 2021
My husband and I leased a GLB 250 from Mercedes Benz of Springfield last week. We were not certain that we would be leasing and were actually dreading the interaction needed to complete this transaction. A Springfield last week. We were not certain that we would be leasing and were actually dreading the interaction needed to complete this transaction. All previous car leases or purchases from different dealers had always been painful and a very unpleasant experience. We were lucky enough to meet with Jack McDevitt. He was awesome; he was so informed about the specifics of this car and was just a pleasure to deal with. My husband and I have been commenting to each other about the wonderful service we received and how seamless the whole process was. We will definitely be returning to this dealership and specifically Jack. Thank you Jack! More
by Ecpowers
Employees Worked With
Jack McDevitt
June 23, 2021
Special thank you to Riccardo and the whole staff at this dealership. I drove 2 hours just to get the deal done and would do it again in a heart beat. Thank you! dealership. I drove 2 hours just to get the deal done and would do it again in a heart beat. Thank you! More
by C43ftw
Employees Worked With
Riccardo, Sam brown
March 05, 2021
Our sales rep. Jack made this process easy and went above and beyond . Mercedes in Springfield is one of the best dealerships we’ve ever dealt with and beyond . Mercedes in Springfield is one of the best dealerships we’ve ever dealt with More
by Rusticrealmdesign
Employees Worked With
Jack
