
Mercedes-Benz of Spokane
Liberty Lake, WA
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Lying, scheming, manipulative, devious, & the WORST dealership I've ever dealt with. Avoid at all costs, ESPECIALLY Drew! I went to them because I expected them to be the BEST option because of their b dealership I've ever dealt with. Avoid at all costs, ESPECIALLY Drew! I went to them because I expected them to be the BEST option because of their brand. That was my mistake. Now all I can do is warn others. I have proof of my claims, via texts. Save yourself the frustration and the money, go somewhere else! More
Excellent service. Robert G. helped us with our purchase and I couldn't be happier with the effort he put into making sure the car was perfect and that I understood how Robert G. helped us with our purchase and I couldn't be happier with the effort he put into making sure the car was perfect and that I understood how to use the technology. He really went the extra mile and the transaction was simple. Would definitely buy here again. More
This is a shady outfit. We visited the showroom and offered to buy a vehicle. While they were preparing the paperwork, another couple took the vehicle on a test drive. We we We visited the showroom and offered to buy a vehicle. While they were preparing the paperwork, another couple took the vehicle on a test drive. We were told that we were first in line so there was no problem. We offered cash. An hour later we were told that the other couple was buying the car out from under us . We learned that they were financing the deal , which we understand provides the dealership with a kickback. This was a pure greed move that left a really sour taste. We will never visit this dealer again Stay far away! More
My salesman, Robert pushed the fact that Mercedes would not sell a used car that had not been fully checked out. I got home and found the vehicle manual they had bragged about being in the car was for a co not sell a used car that had not been fully checked out. I got home and found the vehicle manual they had bragged about being in the car was for a completely different car. then I called and talk to my salesman Robert a couple of days after buying a car to ask a few questions about something that had gone wrong with it. Knowing I had bought the car as is I just wanted to ask a couple of questions about some thing that had broke.. Robert said he would check with the mechanics and called me back within 10 minutes, that’s been 24 hours ago. I would never buy another car from the salesman for this car lot More
The folks in the service department are so helpful and friendly! Thank you Chris for your prompt attention on getting our run flat tires replaced after we hit a pothole!! Scott G friendly! Thank you Chris for your prompt attention on getting our run flat tires replaced after we hit a pothole!! Scott G More
I had an amazing experience, I called in and talked with CJ who did a great job and was able to find me the perfect SUV. He was able to get me in that day to see it and it was exactly what I was after and CJ who did a great job and was able to find me the perfect SUV. He was able to get me in that day to see it and it was exactly what I was after and in my price range. Lincoln and Brady were very easy to work with on the finance side as it was an easy in and out and driving away. Service has always taken great care of me and take my time into account when anything needs scheduled. I can't say enough good things about Mercedes-Benz of Spokane. Five out of five, always recommend! More