Mercedes-Benz of Spokane

Extremely professional and friendly. The purchase of my new car was fast, fair and efficient. Robert was very knowledgeable and helpful in answering all questions. The purchase of my new car was fast, fair and efficient. Robert was very knowledgeable and helpful in answering all questions. More

Robert was great to work with and made the experience relaxed and enjoyable. Thank you! relaxed and enjoyable. Thank you! More

An absolute pleasure with Mercedes-Benz of Spokane for the second time. As with anything I believe repeat business is the ultimate compliment to any establishment. Robert Grabb and everyone at the dealers the second time. As with anything I believe repeat business is the ultimate compliment to any establishment. Robert Grabb and everyone at the dealership were a pleasure to work with and I couldn’t be happier. I wholeheartedly recommend this dealership to anyone who wants exemplary customer service. More

I feel thoroughly taken advantage of. After 7 months I have lost 13k (43%) in equity for a certified preowned vehicle I purchased. Not only did I lose a significant portion of my investme After 7 months I have lost 13k (43%) in equity for a certified preowned vehicle I purchased. Not only did I lose a significant portion of my investment, the entire time I owned the vehicle it was nothing but problems; check engine light came on 6 times before they were willing to fix and I drove 5 hrs each way, took 6 hrs to repair, and I got in the car and when I started it sounded like a tractor and rumbled every time I started it. A/C system was broken off the lot and took 4 service visits and 6 weeks to repair. My partner and I, through our businesses, have purchased several new vehicles from this dealership and I trusted they would be honest when I decided to buy a certified preowned from them. It has been a financial nightmare and has caused me significant trust issues. I sincerely believe I was taken advantage of. I will never do business with this dealership again. More

Nick was a great salesman and Drew was a great financial guy. Great communication and great company guy. Great communication and great company More

Lying, scheming, manipulative, devious, & the WORST dealership I've ever dealt with. Avoid at all costs, ESPECIALLY Drew! I went to them because I expected them to be the BEST option because of their b dealership I've ever dealt with. Avoid at all costs, ESPECIALLY Drew! I went to them because I expected them to be the BEST option because of their brand. That was my mistake. Now all I can do is warn others. I have proof of my claims, via texts. Save yourself the frustration and the money, go somewhere else! More

Nick did a great job helping with my out of state purchase. I would definitely recommend him! purchase. I would definitely recommend him! More

Excellent service. Robert G. helped us with our purchase and I couldn't be happier with the effort he put into making sure the car was perfect and that I understood how Robert G. helped us with our purchase and I couldn't be happier with the effort he put into making sure the car was perfect and that I understood how to use the technology. He really went the extra mile and the transaction was simple. Would definitely buy here again. More

This is a shady outfit. We visited the showroom and offered to buy a vehicle. While they were preparing the paperwork, another couple took the vehicle on a test drive. We we We visited the showroom and offered to buy a vehicle. While they were preparing the paperwork, another couple took the vehicle on a test drive. We were told that we were first in line so there was no problem. We offered cash. An hour later we were told that the other couple was buying the car out from under us . We learned that they were financing the deal , which we understand provides the dealership with a kickback. This was a pure greed move that left a really sour taste. We will never visit this dealer again Stay far away! More