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Mercedes-Benz of Spokane
Liberty Lake, WA
163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 163 reviews
November 05, 2024
Robert Grabb and Korbin were super helpful. They made the buying experience smooth and provided excellent service. I will be back for my next purchase. They made the buying experience smooth and provided excellent service. I will be back for my next purchase. More
by E
Employees Worked With
Robert Grabb, Korbin
October 11, 2024
The Service Team and Service Manager Scott are great, top notch. I'd drive 600 miles more to bring either of my Sprinter Vans to their service department. Derek, the Sprinter Tech, is the most knowledgea notch. I'd drive 600 miles more to bring either of my Sprinter Vans to their service department. Derek, the Sprinter Tech, is the most knowledgeable and informative Sprinter tech I've met. Derek goes the extra mile to make sure my van left the shop as if it was his van. I'll even consider transporting my van to these guys to get the job done. More
by alanlbca
Employees Worked With
Scott Grumbly; Derek Ayton
October 09, 2024
Andrew provided excellent service and I was in and out in a jiffy with a beautiful vehicle that I’m obsessed with. a jiffy with a beautiful vehicle that I’m obsessed with. More
by Bribarrett1
Employees Worked With
ANDREW BUTLER , Amber Maddox, Derek Law, Clayton Merrill, Kelvin Hoener, Dan Crowley, Lincoln Fournier, Francesco Carbone, Brady Wakefield
October 04, 2024
Friendly, listened to what we wanted and worked with us on prices. Made us feel special even though we weren’t buying a Mercedes out of our range. Didn’t feel pushed or rushed but if they were did it in on prices. Made us feel special even though we weren’t buying a Mercedes out of our range. Didn’t feel pushed or rushed but if they were did it in a way we liked it! Thank you to Robert for showing us and answering questions about the Suburu. More
by lillybaum
Employees Worked With
Robert
September 23, 2024
Riley was very congenial, cheerfull, and knowledgeable. We were able to pay cash Which avoided any problems with finacing. Another adjective describing Riley is his patience with our indecisiveness of We were able to pay cash Which avoided any problems with finacing. Another adjective describing Riley is his patience with our indecisiveness of which color, class, price and other questions we had need to make a decision. Trading in our suv was resolved to our satisfaction. There was no home delivery as we purchased the car and we drove it home that same day of purchase. Riley’s explanation of final pricing met with our satisfaction. While it is VERY important the quality of the service center, I will be able to answer after I learn how long it takes to make appointments for basic services such as days, weeks, months? Also how well they care for my first Mercedes Benz vehicle. P S: I do not remember the name of the person who comes in with all the paperwork we have to sign, but he also was enjoyable and patient with his explanations of what we are signing. Please check with Riley Wilson as to this person’s name. More
by Bob
Employees Worked With
Riley wilson
September 20, 2024
Very helpful and informative. We Appreciate how Robert explained the fine details throughout the purchasing process and was very easy/prompt to get ahold of for any questions. I We Appreciate how Robert explained the fine details throughout the purchasing process and was very easy/prompt to get ahold of for any questions. It was a pleasure to do business with him and we highly recommend others to do so. Thank you! More
by diamondlakeliving
Employees Worked With
Robert M'Benz
September 16, 2024
Both Andrew and Korbin are very knowledgeable about the questions I had on the car. They were very professional, patient and courteous the the entire process of finding and negotiating the car sale/purchas questions I had on the car. They were very professional, patient and courteous the the entire process of finding and negotiating the car sale/purchase. More
by alvie.kinaman
Employees Worked With
Andrew and Korbin
