Mercedes-Benz of Spokane

The transmission on my 2007 ML320 CDI intermittently acted like a manual transmission with a slipping clutch. They were able to find the problem and fix it under my extended warranty. acted like a manual transmission with a slipping clutch. They were able to find the problem and fix it under my extended warranty. More

Great all around service! I don't go to the Subaru dealership where I purchased my car but instead choose to come here because of the friendly and efficient service. Thank You. dealership where I purchased my car but instead choose to come here because of the friendly and efficient service. Thank You. More

I had the pleasure of working with Devan (Sales) and Blake (Finance) in purchasing my new Mercedes-Benz. Their exceptional customer service made the entire buying experience very seamless providing me Blake (Finance) in purchasing my new Mercedes-Benz. Their exceptional customer service made the entire buying experience very seamless providing me with every last piece of information I needed to feel comfortable closing the deal. I commend their professionalism along with their vast knowledge of Mercedes-Benz showing me that they take passion in the products and services they are offering. I highly recommend purchasing from this dealership and I would definitely consider repeat business. Thanks again to Devan and Blake for getting me into my new Mercedes-Benz! More

Would definately advise my closest friends & family this is not only the store but also the sales person to work with. Derek law is a great salesman & everything he needed to do to get me into my car, this is not only the store but also the sales person to work with. Derek law is a great salesman & everything he needed to do to get me into my car, he did. Thanks Derek More

I have been a customer of this dealership for a long time and have always been very satisfied with their customer relations. I have purchased three or four vehicles from Jay and have always felt that he trea and have always been very satisfied with their customer relations. I have purchased three or four vehicles from Jay and have always felt that he treated me in a fair and honest way. Jay is the type of person that makes you feel like a friend and not just a customer. More

Devan and Blake made this purchase quick, relaxed, and without the pressure to complete a sale. I actually felt like the customer was the highest priority and they made my wife and I feel at home. I defi without the pressure to complete a sale. I actually felt like the customer was the highest priority and they made my wife and I feel at home. I definitely will look to them on my next purchase even if it is five years from now. Thanks Devan and Blake. More

I have dealt with M-B of Spokane, purchasing several new cars over the years. The service is ultra friendly, and Jay Brekke is the very knowledgeable salesman I always go to. The service department is als cars over the years. The service is ultra friendly, and Jay Brekke is the very knowledgeable salesman I always go to. The service department is also excellent and I look forward to hot coffee and fresh cookies when I visit for service. Rick Jones More

Great experience all in all. Good value, low pressure, great service. I would highly recommend this dealership and Devan as a salesperson. Wonderful customer service! great service. I would highly recommend this dealership and Devan as a salesperson. Wonderful customer service! More

This is the second time we've used Devan Baskerville to purchase a new Mercedes-Benz from Mercedes-Benz of Spokane. Please bear in mind that we live in Montana and travel 235 miles each way because Devan purchase a new Mercedes-Benz from Mercedes-Benz of Spokane. Please bear in mind that we live in Montana and travel 235 miles each way because Devan is so much more customer oriented than the salespeople at our local dealership. Devan is very knowledgable about the operating systems, especially the sometimes complex electronic aystems, on all models we looked at. He also continues to take our calls and will patiently, without making us feel technologically challenged, walk us through things like pairing Bluetooth phones and programming and resetting our navigation system when we navigate our poor GPS to a point where we feel totally lost and can't "unstick" it. He also has helped us understand the ins and outs of mechanical questions we pose to him over the phone. Also, we have been extremely pleased with the dealership's referrals for aftermarket accessories like the Clear Bra. The attention to detail and workmanship has been exceptional. The dealership is to be commended for its excellent service and commitment to customer satisfaction. More

I have wanted a Mini Cooper for many many years! Kim has made the purchase and delivery of our mini an incredible memory. The car was in Portland and we had a lot of questions about it as we were purchasing made the purchase and delivery of our mini an incredible memory. The car was in Portland and we had a lot of questions about it as we were purchasing it sight unseen. She had them all answered for us. Per my my husbands request she arranged to have the car delivered to our home so that I would be SURPRISED upon our arrival back from a vacation. She worked an acceptable trade for our prior car which was also purchased at her dealership. We will be telling anyone that will listen what a fabulous this experience has been. More