Mercedes-Benz of Spokane
Liberty Lake, WA
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Great People! We were very impressed with Fred, Kim and Blake. They were very patient and answered all my questions. They were so friendly, helpful and profession We were very impressed with Fred, Kim and Blake. They were very patient and answered all my questions. They were so friendly, helpful and professional. More
Excellence in every way After becoming disappointed with the attitude at the dealership where we purchased our Mercedes, we tried servicing here and now we know what real 1st After becoming disappointed with the attitude at the dealership where we purchased our Mercedes, we tried servicing here and now we know what real 1st class service is. This service department probably "sells" more cars than the sales department. Both Amber and Tim are top shelf people who treat the client with respect and kindness. Many thanks to both of them and everyone else at Lithia who have made owning our Benz a real pleasure again. More
Buck and Lee Ann Hostetler We enjoy our relationship with Spokane Mercedes. It has always been a pleasure to work with Jay Brekke. We have purchased two cars and now we are tr We enjoy our relationship with Spokane Mercedes. It has always been a pleasure to work with Jay Brekke. We have purchased two cars and now we are trying a lease. We will definitely be back to work with Jay again. More
Mercedes Service Work Amber was very helpful in alerting me that the problem could be covered under warranty. They secured the appropriate parts and fixed the problem quic Amber was very helpful in alerting me that the problem could be covered under warranty. They secured the appropriate parts and fixed the problem quickly. More
Service on our 2004 ml 350 We we're out of town and Tim Duff was great to work with as we had our son bring our car in during an extremely busy time so that he could drive our c We we're out of town and Tim Duff was great to work with as we had our son bring our car in during an extremely busy time so that he could drive our car to join us on vacation. More
Service of flat tire and the replacement of two tires I was able to get in the day I called for an appointment. The service was fast and efficient. Friendly advisers and crew. Happy to belong to the Mer I was able to get in the day I called for an appointment. The service was fast and efficient. Friendly advisers and crew. Happy to belong to the Mercedes Family. More
Blessed travelers Had a minor issue while on a major trip from TX. They helped immediately...no charge & a car wash! Quality dealership that makes you glad you own a Me Had a minor issue while on a major trip from TX. They helped immediately...no charge & a car wash! Quality dealership that makes you glad you own a Mercedes! More
We have purchased three vehicles under Dragons leadership We have purchased three vehicles under Dragons leadership and guidance. Dragon has continued to earned the right of our business - any uncertainty We have purchased three vehicles under Dragons leadership and guidance. Dragon has continued to earned the right of our business - any uncertainty of process and direction we may have had, Dragan was quick to put to rest. He has earned the right of a trusted resource and confidant More
This dealiership moved from downtown Spokane several years ago, relocating 15 miles to the east in Liberty Lake. I've been reluctant to purchase a Mercedes because of the distance, but this dealership' years ago, relocating 15 miles to the east in Liberty Lake. I've been reluctant to purchase a Mercedes because of the distance, but this dealership's service department was very helpful and punctual with its shuttle service. More
Why They are fantastic , and I mean it !!!!! I showed up Why They are fantastic , and I mean it !!!!! I showed up a week early for my service , buy my mistake. I said I could come back next week no problem Why They are fantastic , and I mean it !!!!! I showed up a week early for my service , buy my mistake. I said I could come back next week no problem, but they said no ! You drove 100 miles To get here we will get it done ! They not only got it done but washed it to perfection. Tim duff and the girls in service are the best , yes I mean the best I have ever dealt with. On top of that , I forgot my wallet and they said don't worry we know you. But my wife stopped buy and paid the bill , but what a nice thought for them to say that. Again I will buy another car from them.#1 service # 2 no high pressure sales tactics . Thanks again Scott Gotham 509-685-1922 More