Mercedes-Benz of Spokane
Liberty Lake, WA
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Meplus2 I purchased a C-class my sales rep: Frederick, Was "Awesome" he's very knowledgeable of the product he sales, very professional, had answers to all I purchased a C-class my sales rep: Frederick, Was "Awesome" he's very knowledgeable of the product he sales, very professional, had answers to all my questions making my purchase easy all the people I came in contact with the day of sale were very nice and warm welcoming me into the Mercedes family I am very satisfied with the "A+" customer service I received. Thank you for the great experience... More
Wheel alignment on 2009 SLK 300. I waited for the service to be done. The service was completed in a hour and a half. The entire Mercedes-Benz staff was extremely friendly and helpful I waited for the service to be done. The service was completed in a hour and a half. The entire Mercedes-Benz staff was extremely friendly and helpful while I waited for my car to be serviced. The work was excellent but the thing I appreciated most was the pride and care the Service staff exhibited while working on my car and readying the car for pickup. Thank you Mercedes-Benz of Spokane for a job well done and a delightful experience. More
Change of tires , inspection of control panel The service was done in a timely manner and all were very polite. They reported the problems found and discussed the options for service and repair. A The service was done in a timely manner and all were very polite. They reported the problems found and discussed the options for service and repair. At this point in my life for issues around the car I would be hard pressed to manage without the advice and assistance of Tim Duff. More
"A" Service Just got the "A" service for my 2008 CLK350 and it went quicker than expected. Very nice people to deal with. I was indeed satisfied. Nice to com Just got the "A" service for my 2008 CLK350 and it went quicker than expected. Very nice people to deal with. I was indeed satisfied. Nice to come out to a clean(inside) and washed (outside) car! More
Steve and Blake were excellent! Bought a new gl 550 from Steve in sales and Blake the manager of the shop. I could not be more pleased with the professional service and willing to un Bought a new gl 550 from Steve in sales and Blake the manager of the shop. I could not be more pleased with the professional service and willing to understand my situation. They were willing to work within my budget and timeframe which was outstanding. I did not feel that I was being "taken" or given a bad deal. They both were respectful of very hard earned money and worked out a fair deal . My recommendation would be to venture out of the bellevue/ Lynwood dealerships and give these guys a call. Go stay at the Davenport for a night and pick up a great deal on a new mercedes . You defiantly will feel that you got an honest and transparent deal with these guys!! More
Excellent Service and Staff We dropped off both my daughters E320 for a front end alignment and my E350 to have some warranty work done on a Saturday. We had full intentions of We dropped off both my daughters E320 for a front end alignment and my E350 to have some warranty work done on a Saturday. We had full intentions of waiting for the E320, but to my surprise, Tim took the liberty of arranging a loaner vehicle for me to use. Made my day. I was able to spend some quality time with my daughter who was home for the weekend from college. Maybe that's why we've purchased 3 Mercedes from this dealership. They always seem to go above and beyond for us. Special thanks to all of the service techs, the service coordinators (Tim and Amber for always being helpful) and to Scott for always checking in on my experience. More
Why we've owned a MB for the past 35 years! Our local dealer/service center, Mercedes-Benz of Spokane, is a beautiful facility, great people, and always takes care of our motoring needs. Bob & K Our local dealer/service center, Mercedes-Benz of Spokane, is a beautiful facility, great people, and always takes care of our motoring needs. Bob & Kathy Mathison More
Excellent, professional staff!!! My experience with the service done on my Mercedes was prompt, efficient, and completed ahead of estimated time..The entire service and parts staff do My experience with the service done on my Mercedes was prompt, efficient, and completed ahead of estimated time..The entire service and parts staff does and excellent job!!!!! Thank You!!! More
service and talk to Blake Everyone is always nice and helpful never have any problems when i leave there. I'll continue to go there when needed. not much more i can say They ar Everyone is always nice and helpful never have any problems when i leave there. I'll continue to go there when needed. not much more i can say They are top rate! More
GREAT!! Dragon was a great sales person in all aspects of providing customer service in all our needs and questions. I would refer him to any one of my friend Dragon was a great sales person in all aspects of providing customer service in all our needs and questions. I would refer him to any one of my friend or family. More