Mercedes-Benz of Spokane

Awesome customer service with a smile! Great car buying experience with this dealership! The guys stayed around late on a Sunday and help my wife get into her dream car! Spent some qualit Great car buying experience with this dealership! The guys stayed around late on a Sunday and help my wife get into her dream car! Spent some quality time with her going over all of the cars features. Highly recommended! More

Excellent buying experience We recently bought a used car from the dealership. They were very friendly and helpful. There was no pressure or games with buying the car. The whole We recently bought a used car from the dealership. They were very friendly and helpful. There was no pressure or games with buying the car. The whole process only took 90 minutes from start to finish. We had a minor issue with the vehicle after the sale, and they fixed it and stood behind their vehicle. We were totally happy and satisfied and would buy there again. More

Aleternative repair A repair to replace the rubber mounting for the control wiring entering the 'under hood' 'area from the front passenger door, that would have required A repair to replace the rubber mounting for the control wiring entering the 'under hood' 'area from the front passenger door, that would have required considerable labor expense was modified by heating the mount, re-inserting & gluing the rubber mounting in place. More

Quick Action at Mercedes Spokane Wow, great service and attentive associates at this dealership. Being a Bellevue, Washington resident and having used Mercedes Bellevue for years, I' Wow, great service and attentive associates at this dealership. Being a Bellevue, Washington resident and having used Mercedes Bellevue for years, I'll bring my cars to Mercedes Spokane from now on. I had an issue driving to Spokane and had to tow in our car on Thursday night. We had the car towed and dropped at Mercedes and they had my problem fixed and also completed an A Scheduled service service by 10:30am the next day. More

Repair options for older models Efficient, well-explained service options with straight talk from Tim Duff. I appreciated the written options with embedded evidence and common sense Efficient, well-explained service options with straight talk from Tim Duff. I appreciated the written options with embedded evidence and common sense decision making. Tim Duff is a diplomat, a humorist, and a bit of an ambassador of elegance. Represents the company A+ and is straight with the customer. More

Idaho tax number My only negative experienced at the Dealership was it does not have an Idaho tax number and I am an Idaho buyer. When I went to Idaho DMV I was told My only negative experienced at the Dealership was it does not have an Idaho tax number and I am an Idaho buyer. When I went to Idaho DMV I was told there were 2 such dealers in the Spokane area and without a number I have to wait as long as 30 days for the title to clear. That necessitates 2 visits to the DMV with substantial wait times plus 2 separate fees. Seems a high end dealer near state line would want to be more accommodating to Idaho buyers. More

Service dept did a great job Angel & Scott are awesome to work with. Very helpfull & have they each have great people skills. I love being able to text for information about servi Angel & Scott are awesome to work with. Very helpfull & have they each have great people skills. I love being able to text for information about service dept's progress. More

Service dept. over booked! Service dept. over booked , been on twice same problem still not fixed! NO rental cars, Not the service one would expect from a Mercedes dealership! H Service dept. over booked , been on twice same problem still not fixed! NO rental cars, Not the service one would expect from a Mercedes dealership! Have to come back third time, due to not known how long it will take! Trading for another brand! More

No pressure. We came back twice to look at a used Mercedes GLK SUV. Both times Brady was helpful and attentive but didn't try to pressure us into a sale. We did We came back twice to look at a used Mercedes GLK SUV. Both times Brady was helpful and attentive but didn't try to pressure us into a sale. We did buy the car and our now very happy with our purchase. More

2010 E350 4matic Purchase Knowledgable and courteous sales representative and business manager. Efficient processing of the purchase. Easy transaction. Able to write persona Knowledgable and courteous sales representative and business manager. Efficient processing of the purchase. Easy transaction. Able to write personal check too. Nice test drive too. More