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Mercedes-Benz of South Orlando

Orlando, FL

3.9
407 Reviews

4301 Millenia Boulevard

Orlando, FL

32839

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Showing 407 reviews

August 16, 2023

Was hoping to buy a car, called hours in advance and a representative told me the car was available. Once I arrived, the car I was going to purchase turned out to be a vehicle that was sent to the auction More

by vierasarah
Recommend Dealer
No
Employees Worked With
Receptionist with green hair and Joshua brown
Aug 18, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by this experience and will take this feedback into consideration moving forward. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Clarence Horne - General Sales Manager - chorne@mbso.com

August 11, 2023

This dealers always professional, and takes care of all issues immediately. The general manager Dominic is a gentleman and the service writer. Mike is perfect. A+ for me. More

by Hsb4ya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 14, 2023 -

Mercedes-Benz of South Orlando responded

We're delighted to know you had a positive experience with Dominic, Mike and the rest of our team at Mercedes-Benz of South Orlando. We appreciate your A+ rating! Thanks for sharing this review.

August 07, 2023

James is a person with a lot of knowledge, experience and orientation to the quality of customer service, which allows me to trust his diagnoses and recommendations. More

by figuerla97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Edwards
Aug 07, 2023 -

figuerla97 responded

Thank you.

Aug 08, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for the 5-star rating! We're pleased that James provided you with great service during your visit. We appreciate your recommendation and hope to see you next time!- The Mercedes-Benz of South Orlando Team

August 07, 2023

I took my vehicle to the service and I did not worry, it is my valuable belongings because I thought it was safe since I was not taking some of my car to any workshop but to the Mercedes Benz. South Orlando More

by Rafael Paulino
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eugene Velazquez
Aug 08, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for reaching out, Rafael. Please contact me directly so we can discuss this situation in greater detail. Respectfully, Jeff Summers - Service Manager - jsummers@mbso.com

Aug 10, 2023 -

Rafael Paulino responded

I've tired of calling Eugene Velásquez and leaving messages for him and you too, but no one even calls me out of courtesy, thank you

August 06, 2023

Good well taken of by the service advisor he walk around the and do a inspection More

by al4clover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Saavedra
Aug 07, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for visiting Mercedes-Benz of South Orlando! Our team appreciates your kind feedback and looks forward to serving you again in the future!

August 05, 2023

The sales representative was so helpful helping us to purchase a car. She is so knowledgeable. More

by florjoseph18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rasine Richmond
Aug 07, 2023 -

Mercedes-Benz of South Orlando responded

Hey Joseph, thank you for the great review! We're pleased that our team provided you with an excellent purchase during your visit. We'll see you next time at Mercedes-Benz of South Orlando!

July 29, 2023

It’s a great dealership I like Robert he has been helping me and my daughter for past few years. I trust him. Thank u Robert More

by Mavash46
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Coleman
Aug 01, 2023 -

Mercedes-Benz of South Orlando responded

We're delighted to know that Robert has been able to assist you and your daughter over the years at Mercedes-Benz of South Orlando. Your trust means a lot! Thank you for leaving us your kind five-star review!

July 28, 2023

One of the best in Orlando Florida for me and my entire family 👪 ❤️ yes UT is More

by cema Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Saavedra
Jul 31, 2023 -

Mercedes-Benz of South Orlando responded

We're honored to receive your & your family's support! Take care and we'll see you next time here at Mercedes-Benz of South Orlando!

July 28, 2023

THE experiance was good,Hector was very good to work with and the finance lady was also all in all it was a very good dealing with them they listened to what we wanted and did there best to acmandate us More

by bdidden_88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Perez, Jamiko Sapp
Jul 31, 2023 -

Mercedes-Benz of South Orlando responded

Thanks for the positive feedback! We're glad to know that Hector and our finance team at Mercedes-Benz of South Orlando were able to assist you effectively. Enjoy your new car!

July 09, 2023

Awful treatment refused to show vehicle Like come back some other time!!! For real never had such bad service from an auto dealer in my life and bought all makes/brands More

by b.lwin1360
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jorell Figueroa
Jul 11, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for the review. I'm sorry to hear we didn't leave you with a better impression during your visit and will make sure this feedback gets addressed with our team. I hope you'll consider giving us the chance to provide you with a better experience in the future. Thanks again and please don't hesitate to reach out directly if you have any additional questions or concerns. Respectfully, Clarence Horne - General Sales Manager - chorne@mbso.com

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