Mercedes-Benz of South Orlando
Orlando, FL
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Robert is the absolute BEST. He pays attention to detail and knows what the Client wants. I will definitely recommend ALL of my friends. Sincerely. Cathy C. He pays attention to detail and knows what the Client wants. I will definitely recommend ALL of my friends. Sincerely. Cathy C. More
The quintessential reason for satisfaction is good service and a good service experience. This happens every time with Ashley who is one of the best in the industry service and a good service experience. This happens every time with Ashley who is one of the best in the industry More
I have been trying to get someone at this dealership to contact me for three days about a car that I was interested in purchasing. I have called and emailed numerous times and no one from sales will return contact me for three days about a car that I was interested in purchasing. I have called and emailed numerous times and no one from sales will return my call. I expected so much more from Boylan Auto dba Mercedes-Benz South Orlando. Perhaps they weren't too eager to talk with me because I was only interested in a Certified Pre-owned vehicle and not a new Mercedes? I don't know. What I do know is that I am very disappointed. More
The communication and service is terrible. It’s been more than a week that my new vehicle with less than 2k miles has been there in service. We just bought the unit, vehicle had to be towed It’s been more than a week that my new vehicle with less than 2k miles has been there in service. We just bought the unit, vehicle had to be towed to the dealership Mercedes Benz South Orlando, with a loud noise in the brake system. It has been eleven days, I’ve been trying to call and communicate with my service representative but she never answers the phone nor return voicemails. No one is available to give me an update or at least to resolve the issue with a loaner. It’s very frustrating! More
Extremely competent and know their products Mr zeros serniour Service advisor is extremely Delligient Competent And Knowledgeable serniour Service advisor is extremely Delligient Competent And Knowledgeable More
So I found the car I wanted online. I’m a buyer from Louisiana. Had my own financing. Everything moved at a snails pace between my Lender needs and the dealership needs regarding paperw I’m a buyer from Louisiana. Had my own financing. Everything moved at a snails pace between my Lender needs and the dealership needs regarding paperwork. I wanted everything done by noon on Friday so I can book my flight for Saturday to pick up the car. Finally everything got done by 3pm Friday. After waiting forever as I was told for money wire instructions, it got done. The dealership was told that the money was wired. Since it was in the afternoon., they may not receive confirmation until Monday. Cool. I’ll make other arrangements to fly during the week to pick up the car. Then I get a call from my salesman stating that they are selling the car as we speak to another buyer….who does that really. Who sells a car after $32k is already wired. I guess they broke even - one customer gained one customer lost. Is that really a win for you guys… More
Service was excellent. James was great. He kept me informed and the service was completed quickly. Would definitely recommend him. James was great. He kept me informed and the service was completed quickly. Would definitely recommend him. More