Mercedes-Benz of South Orlando

Awesome service I just want to say! Our service representative Nicholas has been awesome! He’s been very helpful, and really has addressed all of our concerns. He’s t I just want to say! Our service representative Nicholas has been awesome! He’s been very helpful, and really has addressed all of our concerns. He’s turned what could be an awful situation into an amazing one. This was our first time owning a Mercedes, so it was truly interesting to see how much greener the grass really is. He’s been very upfront and honest, I never once had to fight to have something looked at, like most other dealers. Nicholas, has truly been providing me a VIP expirence, and that’s you would expect from A Mercedes-Benz dealer. I will honestly would only buy Mercedes from here on out, based on expierence with this dealer and Nicholas. More

Buyers BEWARE Bought a brand new 2019 g550. Pointed out some concerns with the paint prior to taking delivery. Was assured that the vehicle would be taken care of w Bought a brand new 2019 g550. Pointed out some concerns with the paint prior to taking delivery. Was assured that the vehicle would be taken care of with no paint work necessary (I would not have taken delivery of the vehicle if i was made aware it needed to be painted). Get jerked around for over a week about how they’re going to fix/address the concerns with the paint defects only to be told by them and MB USA that nearly half of the vehicle would need to be repainted due to the rust inhibitors etching the paint from sitting at the port. So I am now left with a brand new vehicle that needs to be repainted, will take a car fax hit which will also devalue it more than normal, and a gee golly gosh well we are willing to paint it bull$h!tline from everyone over at MBSO including the general manager instead of any actual resolution that doesn’t involve devaluing what was sold as a brand new vehicle (ie painting over 40% of the vehicle). BEWARE do NOT purchase a vehicle from these hack jobs. Over $130k wasted on a vehicle that is essentially going to be worth a fraction of what it would have been if they had delivered it properly. More

Excellent Service The dealership is very clean and the food is absolutely delicious! The service is excellent and the staff is friendly and professional. I am treate The dealership is very clean and the food is absolutely delicious! The service is excellent and the staff is friendly and professional. I am treated like family whenever I visit the Mercedes-Benz dealership. Mr. Coleman is awesome! More

Sales representative Tim Lofton was one of the finest sales rep I have seen in any car dealership. Ask for him when buying the car , your buying experience will be 5 star Tim Lofton was one of the finest sales rep I have seen in any car dealership. Ask for him when buying the car , your buying experience will be 5 star . Thanks Tim. KK More

Service is beyond horrible I leased my Mercedes two years ago from MBSO and purchased both the preventative maintenance package and Tire and Wheel protection. EVERY time I went I leased my Mercedes two years ago from MBSO and purchased both the preventative maintenance package and Tire and Wheel protection. EVERY time I went to MBSO for service they tried to CHARGE me for these items I already purchased and I had to prove to them by my husband taking a picture of our original paperwork that I already paid this exact dealership for both services. It wasn't until I called Mercedes corporate that I finally got this resolved (5th time in for service). This dealership is SHADY. Richard, the Service Manager is rude and does not care if you have an issue with their service. I can't understand why he is still there. Imagine how many other people pay for maintenance at time of purchase and still pay the bill handed to them post service! This dealership needs to be audited by Mercedes! Crooks! More

Good service Antonio helped me with all process for the purchase of my new Mercedes Benz! Good Salesperson. I recommended. Thank you for all ds dsdne sds Antonio helped me with all process for the purchase of my new Mercedes Benz! Good Salesperson. I recommended. Thank you for all ds dsdne sds More

Imran is such a boss. Imran is the absolute bomb! Best salesman this side of the Mississippi. Why, you say? Because it's the truth. Just a good old fashioned dude. Imran is the absolute bomb! Best salesman this side of the Mississippi. Why, you say? Because it's the truth. Just a good old fashioned dude. More

2015 Certified Pre-Owned GL 550 I called to inquiry about a GL 550 for a friend of mine. I spoke to Steve Allen and we were able to make the deal happen in two phone calls. Steve put I called to inquiry about a GL 550 for a friend of mine. I spoke to Steve Allen and we were able to make the deal happen in two phone calls. Steve put me in touch with Imran (Sales Representative) to complete the paperwork and set up delivery from Orlando to Lakewood Ranch Fl. Imran is a true professional and the purchase and delivery were perfect. I will definitely be back when we are in the markets for another vehicle. More