Mercedes-Benz of South Orlando
Orlando, FL
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Chris was very professional and kept me updated on the service process. All of my questions were answered. There were no hidden cost in the final bill. service process. All of my questions were answered. There were no hidden cost in the final bill. More
I received very good service today and it did not take too long. I do feel they need a larger waiting area due to the fact there were other customers that had to stand. too long. I do feel they need a larger waiting area due to the fact there were other customers that had to stand. More
Saturday night my car was inoperative. Sunday morning Eugene Helped me to set up my towing. Car was fixed in a couple hours. So happy with how he expedited my service Eugene Helped me to set up my towing. Car was fixed in a couple hours. So happy with how he expedited my service More
I had a good experience, everyone was helpful and friendly. I took my car in for an estimate and a recall inspection. They provided me with a loaner car for the day and performed the inspection and e friendly. I took my car in for an estimate and a recall inspection. They provided me with a loaner car for the day and performed the inspection and estimate as asked for. More
Friendly and professional staff. Chris (service rep) very attentive and honest . Receiving team took a little longer to greet than normal. But overall great service attentive and honest . Receiving team took a little longer to greet than normal. But overall great service More
Excellent service overall!! James Kept me informed of progress at each step and discussed additional issues. Car was cleanEd after the service. The valet service by Melanie was very helpful! progress at each step and discussed additional issues. Car was cleanEd after the service. The valet service by Melanie was very helpful! More
Excellent fast and least stressful new car buying experience. Thanks for the team . Highly recommend any day .closing of Loan was super easy and fast . experience. Thanks for the team . Highly recommend any day .closing of Loan was super easy and fast . More
Keith Mooty at Mercedes -Benz South Orlando helped me with my vehicle service & regular check up. As always with the dealership, they are very professional, friendly and helpful. Since purchasing my Me with my vehicle service & regular check up. As always with the dealership, they are very professional, friendly and helpful. Since purchasing my Mercedes I have always been impressed with the quality and service when I am at the dealership. I would recommend to anyone looking to purchase a new car to go there. 5 stars !!! More
Terrible customer service. Service dept totally sucks. No social distancing or cleaning going on. I don’t trust them. Manger Tony did not care. I just traded my leased vehicle to Audi and left with a No social distancing or cleaning going on. I don’t trust them. Manger Tony did not care. I just traded my leased vehicle to Audi and left with a new car. I know their service is first class. Dealer ship needs to be reported to Mercedes!! More