Mercedes-Benz of South Orlando
Orlando, FL
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Great customer service as always. Everyone was very attentive and supportive in helping me make the best choice for me. They listened to my needs. attentive and supportive in helping me make the best choice for me. They listened to my needs. More
Went in for oil change. When we bought car we were told it would be like 200.00. Well this is our first Mercedes and was I shocked when she quoted be 900.00 for plan b. Well we went with plan A and still it would be like 200.00. Well this is our first Mercedes and was I shocked when she quoted be 900.00 for plan b. Well we went with plan A and still 399.00. Not sure what all I got for my money. If someone could call me and exsplain what I paid for that would be nice. And it took over 2 hours. Why???? More
Honest service. Didn't try to upsell unnecessary maintenance. Place is clean and more importantly they get the job done at the estimated time and keep me updated. maintenance. Place is clean and more importantly they get the job done at the estimated time and keep me updated. More
We moved to the Orlando area five months ago and this was our first visit to this Mercedes Benz location....we have no complaints. Cindy Johnson took care of us and she did a great job. She and the team fo our first visit to this Mercedes Benz location....we have no complaints. Cindy Johnson took care of us and she did a great job. She and the team found a few more items that needed to be repaired and Cindy graciously brought it to our attention and it will be repaired. We are very happy to have found this Mercedes Benz location. Thank you Cindy and the technician who worked on our vehicle. More
The service was great. I appreciated with airbag recall notification very much. Keep up with the good work. It took longer than I expected. Thanks. notification very much. Keep up with the good work. It took longer than I expected. Thanks. More
Getting to a service advisor is painful. Multiple phone calls, repeated tries, bouncing back and forth, voice mails not responded to. This is a technical issue at your end that must be addressed. calls, repeated tries, bouncing back and forth, voice mails not responded to. This is a technical issue at your end that must be addressed. More
They provided the service requested at a fair price - and the one quoted - with friendly and personal attention to detail. I will use them again with pleasure the one quoted - with friendly and personal attention to detail. I will use them again with pleasure More
I used the valet service for the first time today and it was amazing! They kept me informed every single step of the way and everyone was so nice! I highly recommend this dealer! 😺 was amazing! They kept me informed every single step of the way and everyone was so nice! I highly recommend this dealer! 😺 More
Cindy did a great job. Very helpful and friendly. The car was done ahead of time and was delivered cleans and shiny. Lyft service is a definite plus! was done ahead of time and was delivered cleans and shiny. Lyft service is a definite plus! More