
Mercedes-Benz of South Orlando
Orlando, FL
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If we could give it a 0 star rating we would. We dropped of the car a day early and that seemed to be an inconvenience. A week later we go to make arrangements to pick it up and spent all day try We dropped of the car a day early and that seemed to be an inconvenience. A week later we go to make arrangements to pick it up and spent all day trying to get any answer about a pick up at our home. At the end of the day we get told they had to order a new tire because somehow it was damaged on their property. My husband was traveling internationally and instead of contacting me since I was the one that called about the car being picked up they reached out to him. Supposed to be ready on Monday by 5. Nada. No phone call no communication; no offer of a rental. Today at 7:30 am we have to initiate communication and the tire still hasn’t arrived at this point. No time of when it was supposed to be done. Just awful communication! The car wasn’t washed when it was supposed to be, there is grease or something on the car and the service advisor has yet to communicate an apology. We still have leather peeling off the seat that we were told was standard and nothing you can do about it. This is a reoccurring thing over there. More
I took my vehicle in for the 50000 mile service. While at the dealership, I took advantage of the free breakfast. I also took advantage of the courtesy ride home. When my vehicle was ready, they pi While at the dealership, I took advantage of the free breakfast. I also took advantage of the courtesy ride home. When my vehicle was ready, they picked me up and brought me back to the dealership. Everything checked out fine and there was no charge for the service. More
After reading many reviews I had similar issues. The communication or lack there off was terrible. Very unprofessional. I wouldn’t recommend them too anyone. The communication or lack there off was terrible. Very unprofessional. I wouldn’t recommend them too anyone. More
Scammers Beware buyers they over bill you and scam you under the pretense of being well dressed trustworthy people Other dealers has better price by Far They don’t honor coupons nor there quoted pric under the pretense of being well dressed trustworthy people Other dealers has better price by Far They don’t honor coupons nor there quoted price for service READ YOURS BILLS When there are any dispute you can file a report with the headquarters More
Every one was very helpful. Full knowledge of the car that I was interested in. Very helpful in making a good deal on new car and good money on my trade Full knowledge of the car that I was interested in. Very helpful in making a good deal on new car and good money on my trade More